We all need to stay at home to protect ourselves and others. However, those who are well and not at risk can provide essential support for their family, friends and neighbours who cannot leave the house.

Read more about volunteering during the COVID-19 pandemic

Be a coronavirus volunteer in your community

Please note, organisations are currently experiencing a large volume of enquiries from people looking to help out. They may not always be able to meet this demand so please be patient, you may not receive a quick response or be assigned to a role.

Witness Service Volunteer

  • VO73959


The Witness Service, based at Ayr Sheriff Court, helps people through the judicial process by providing practical and emotional support.

Witness Service volunteers will be required to undertake to:

• Receive briefing from staff member prior to court starting
• Offer information about and explain court procedures to victims and witnesses attending court that day
• Carry out a court familiarisation visit before a trial starts
• Support victims and witnesses in court on the day of the trial
• Support the family and friends of victims and witnesses
• Liaise with court officials on behalf of victims and witnesses
• Feedback to staff member at the end of the day and throughout the day if required

In order to take on this role volunteers are required to:

• Undertake a Protecting Vulnerable Groups (PVG) Scheme check
• Provide 2 satisfactory references
• Successfully complete 3 day volunteer foundation training
• Sign and abide by Victim Support Scotland’s Confidentiality Agreement
• Sign and abide by Victim Support Scotland’s Declaration of Commitment to Data Protection
• Sign and abide by Victim Support Scotland’s Volunteer Agreement

This is a very interesting and fulfilling role with out of pocket expenses covered and substantial training and support provided.

The lower age restriction - because life skills are required to cope in the court environment, and the upper age is set by insurance limitations.

This opportunity requires good communication skills; ability to work as part of a team, be a good listener and understand the need for confidentiality.

Organisation aims and objectives

Helping people who have been victims of crime is what Victim Support is all about. We draw on all the resources available in our community to help victims. Victims refer themselves, or are referred by the Police or other agencies. Even if the crime has not been reported to the police we can still help. Trained volunteers visit people at home as soon as possible after referral or if preferred victims can come into the office.











There is an expectation of a minimum commitment from volunteers of approximately 1 day per week from Monday to Friday between court operating hours however this may vary depending upon the needs of the service.
Experience required: The skills and experience required to carry out this role are: • Good oral and written communication skills • The ability to listen non-judgementally to victims and their families who may be in emotional distress • An anti-discriminatory approach to working with people from all sections of the community • The capacity to learn about the criminal justice system and understand the victims’ journey • An awareness of confidentiality issues • Effective time management skills
Travel details: Witness Service Ayr Sheriff Court Wellington Square Ayr
Minimum age: 18


Expenses paid: Yes
Expenses details: Yes
Training details: Three day foundation training. Regular volunteer support meetings. Advanced training available after accreditation period
Support: Named Contact For Volunteer,
Wheelchair Access/Disabled Access Toilet

Last updated 3 months ago