ITCanHelp Volunteer

  • VO73125


Our volunteers provide one-to-one IT and technology support to older people and disabled people of all ages through home visits and remote support. Volunteers help to make sure that older people and those with a disability are not excluded from the digital world.

All across the UK our 300 volunteers visit older and/or disabled people at home to offer one-to-one support with their technology, whether that’s a computer, laptop, smartphone or tablet.

Our volunteers:
Trouble shoot technical issues.
Offer impartial advice on technology.
Set up new tech and install hardware and software.
Show people how to use their tech at home e.g. shop online, send and receive emails and Skype with family and friends.
Make adaptations to support a disabled person’s specific technology needs.

Organisation aims and objectives

AbilityNet exists to change the lives of disabled people by helping them to use digital technology at work, at home or in education.










How much time will I need to offer? The service is client led and will depend on the demand in your local area. The work is flexible and you can arrange visits around your home and work commitments. On average a volunteer undertakes 4 hours of volunteering a month, this can be in or out of work hours, in the evenings or weekends.


Experience required: You don’t need to be a tech guru to help out. If you use a computer at home or work, and perhaps support family and friends with their tech issues, you are likely to have the skills we need: A passion to help others. Good IT and computer skills. Knowledge of standard operating systems and software. The ability to communicate well with people. Your own transport or good transport links.
Travel details: Travel expenses are paid at 45p per mile.
Minimum age: 16


Expenses paid: Yes
Support: Named Contact For Volunteer

Last updated 5 months ago

Please note, organisations are currently experiencing a large volume of enquiries from people looking to help out. They may not always be able to meet this demand so please be patient, you may not receive a quick response or be assigned to a role.