Signposting and Information Volunteers

  • VO72669


*“Loneliness is not having anyone to tell that you are lonely” (Janet, Silver Liner)

-By volunteering as a Signposting and Information volunteer you will support the many older people who use our service who also require additional services for which they may struggle to access otherwise.

Did you know? In the UK, more than 1 million people aged over 65 say they often or always feels lonely. Through this role you will be helping us support the 1,000s of older people who use our service each week and ensuring we continue to reach out to those most in need.

*“Just speaking to someone helps me cope a little better…” (David, Silver Liner)

-Volunteers will need to have excellent communication skills and a passion for signposting and advocacy.

For further details about volunteering with Silver Line please contact the Silver Line Volunteering Team at Email: / tel.: 020 7224 2020 / Silver Line Volunteering Page: Also, See how The Silver Line makes a big difference search 'The Silver Line' on YouTube.

Organisation aims and objectives

The Silver Line is the only confidential, free helpline for older people across the UK, open every day and night of the year. Our specially trained helpline staff: *Offer information, friendship and advice *Link callers to local groups and services *Protect and support those who are suffering abuse and neglect If callers would like to be put in touch with Silver Line Friends, they can receive a weekly friendship call or a regular friendship letter. Silver Line Friends are volunteers who have contacted The Silver Line because they enjoy talking to older people.


Experience required: *To be aged 18 and over *Access to the internet and an email account *To be able to commit a minimum of 2 hours per week (within the hours of 9am – 5pm, Monday - Friday) for up to a year. *To be able to undertake internet based research on behalf of an older person
Travel details: Can volunteer from your home.
Minimum age: 18


Training details: Good support is provided to all volunteers.
Support: Named Contact For Volunteer,
Wheelchair Access/Disabled Access Toilet

Last updated a month ago