We all need to stay at home to protect ourselves and others. However, those who are well and not at risk can provide essential support for their family, friends and neighbours who cannot leave the house.

Read more about volunteering during the COVID-19 pandemic

Community Engagement Volunteers

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*“Loneliness is not having anyone to tell that you are lonely” (Janet, Silver Liner)

-By volunteering as a Community Engagement Volunteer you will help us raise vital awareness of The Silver Line in your local community by giving talks, presentations and attending events on our behalf.

Did you know? In the UK, more than 1 million people aged over 65 say they often or always feels lonely. Through this role you will be helping us support the 1,000s of older people who use our service each week and ensuring we continue to reach out to those most in need.

*“Just speaking to someone helps me cope a little better…” (David, Silver Liner)-

This is a volunteer role that you undertake in your local community. All you need is access to a telephone and the internet. We ask for a commitment of up to a year where possible and the ability to allocate 60 minutes each week to this role.

Community Engagement Volunteers need to be proactive in looking for opportunities to promote The Silver Line, be open to attending events we have been invited to go to, and share our enthusiasm and passion for raising awareness of a service which provides such a vital lifeline to so many older people across the country.

*“I was so surprised to find out how few people knew about The Silver Line. I already talked about The Silver Line to friends and family but now I make sure everyone else in my area knows about it as well! I enjoy the role because I’m passionate about the service and the good that it does but also because the role is so flexible. I’m able to fit into my life – working full time can make volunteering difficult but this has been easy.” (Sarah, Community Engagement) Volunteer

For further details about volunteering with Silver Line please contact the Silver Line Volunteering Team at Email: volunteering@thesilverline.org.uk / tel.: 020 7224 2020 / Silver Line Volunteering Page: http://www.thesilverline.org.uk/get-involved/volunteering/ Also, See how The Silver Line makes a big difference search 'The Silver Line' on YouTube.

Organisation aims and objectives

The Silver Line is the only confidential, free helpline for older people across the UK, open every day and night of the year. Our specially trained helpline staff: *Offer information, friendship and advice *Link callers to local groups and services *Protect and support those who are suffering abuse and neglect If callers would like to be put in touch with Silver Line Friends, they can receive a weekly friendship call or a regular friendship letter. Silver Line Friends are volunteers who have contacted The Silver Line because they enjoy talking to older people.


Experience required: *To be aged 18 and over *Access to the internet and an email account *To be passionate about promoting The Silver Line in your local community
Travel details: Can volunteer from your home.
Minimum age: 18


Training details: Good support is provided to all volunteers.
Support: Named Contact For Volunteer,
Wheelchair Access/Disabled Access Toilet

Last updated 2 months ago