Telephone Friend

  • VO72564


“Loneliness is not having anyone to tell that you are lonely”

Janet, Silver Liner

By volunteering as a Telephone Friend for The Silver Line, we match you to one of our Silver Liners (older person) that you call once a week.

Did you know? In the UK, more than 1 million people aged over 65 say they often or always feels lonely. We have 300 older people waiting for a Telephone Friend. They have chosen to be called our Silver Liners.

“Just speaking to someone helps me cope a little better…”

David, Silver Liner

This is a volunteer role that you can do from home or from work. All you need is access to a telephone and the internet. We ask for a commitment of up to a year where possible and the ability to make your call on the same day and time each week. Friendship calls can be made between 8am and 8pm Monday - Sunday.

The Silver Line pays for the cost of all friendship calls and for safeguarding we also record the calls.

In the time it takes to read the paper, watch the news or take a trip to the shop, you can volunteer with The Silver Line. A regular 30-minute call from a friend really can change the life of a lonely older person.

“Volunteering with The Silver Line has exceeded my expectations in many ways. It is even more enjoyable than I imagined”

John, Telephone Friend

See how a call from a Telephone Friend makes a big difference by searching 'The Silver Line' on YouTube.

Organisation aims and objectives

The Silver Line is the only confidential, free helpline for older people across the UK, open every day and night of the year. Our specially trained helpline staff: ? Offer information, friendship and advice ? Link callers to local groups and services ? Protect and support those who are suffering abuse and neglect If callers would like to be put in touch with Silver Line Friends, they can receive a weekly friendship call or a regular friendship letter. Silver Line Friends are volunteers who have contacted The Silver Line because they enjoy talking to older people.










Home based volunteering 30 minutes per week


Experience required: To be a Telephone Friend you will need: • To be aged 18 and over • Access to the internet and an email account • A UK, Channel Isles, or Isle of Man, telephone number (we cannot facilitate calls from other countries) • To be able to commit to a 30-minute friendship call, at the same time and day each week, for up to a year • To want to speak to, and build a relationship with an older person
Minimum age: 18


Expenses paid: Yes
Support: Named Contact For Volunteer

Last updated 4 days ago