Our shops are at the heart of local communities raising vital funds for our fight against homelessness and bad housing - and they’re powered by our volunteers! Suggested Involvement: It’s up to you! We have volunteers who support for one hour a week and others who volunteer more. Many people volunteer for a morning or an afternoon each week, but we’ll have a chat about your availability after you’ve applied. Availability: The shop is open Monday - Saturday 09:30-17:00 Location: Shop in Ayr, KA7 1QL Supervised by: Community Shop Manager/Assistant Manager Opportunities include: Front of shop, Customer service, till handling Preparation/back shop: Sorting, Ragging, Steaming items, Pricing Why volunteer with Shelter Scotland? Home is a human right. It's our foundation and it's where we thrive. Yet, every day millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams ensure fighting the housing emergency never felt so fun.

Your role as the Food Pantry Customer Assistant is to help customers who come into the Food Pantry, offering information and assistance as they are enquiring, browsing or purchasing food. Our Food Pantry is the first one in South Ayrshire based in Ayr Town Centre. A Pantry is a membership scheme aimed at helping people make their money go further by reducing their food shopping bills and providing advice and support. Local Pantries mean people can bring down their food shopping bills, and access good food, whilst freeing up more money for other essentials and enabling tight budgets to stretch a little further. A Pantry offers dignity, choice, community and food quality. Your role will be to assist new and current members learn about the Pantry and do their shopping. We will give you full training on how it works, equipment used, systems to follow etc. You will always be volunteering as part of a team of volunteers with a staff team leader present. As there will be a café on the premises, there will be an opportunity to benefit from Barista training. DUTIES: The role of the Food Pantry Customer Assistant will be as follows: • Assist customers to the Pantry, engaging in conversation • Offer information on how the Pantry works • Offer signposting to other services where necessary • Operate till with cash / card handling • Restock and rotate shelves and fridges as required • Clean and sanitise according to guidance • To commit to a minimum of 3.5hrs per week

From stunning boutiques full of designer gems to discount stores where you can grab a bargain, our charity shops are much-loved across Scotland. We are looking for friendly volunteers to help our shop management team assist customers and donors, and ensure the shop is tidy and well stocked. Whether you have a passion for fashion and love chatting to customers, or you would prefer to be behind the scenes in our stockroom, your help could make a difference in your local community. Our Retail Volunteer Anne shares why she loves volunteering, “I wanted to learn new skills as well as get to know more people locally, so volunteering in the shop was ideal. I enjoy being part of the team! It’s good to feel useful and part of the successful running of the shop.” We believe everyone has the right to live life to the full following the diagnosis of a chest or heart condition, long Covid, or a stroke. Our shops are vital in helping us raise the funds needed to provide services such as community support services, specialist nurses, advice and information, education, and peer support. Join our fabulous team of Retail volunteers and learn new skills, make great friends, and make a real difference to people in Scotland who are isolated, scared, or anxious about their condition.

From stunning boutiques full of designer gems to discount stores where you can grab a bargain, our charity shops are much-loved across Scotland.    We are looking for friendly volunteers to help our shop management team assist customers and donors, and ensure the shop is tidy and well stocked. Whether you have a passion for fashion and love chatting to customers, or you would prefer to be behind the scenes in our stockroom, your help could make a difference in your local community.    Our Retail Volunteer Anne shares why she loves volunteering, “I wanted to learn new skills as well as get to know more people locally, so volunteering in the shop was ideal. I enjoy being part of the team! It’s good to feel useful and part of the successful running of the shop.”    We believe everyone has the right to live life to the full following the diagnosis of a chest or heart condition, long Covid, or a stroke. Our shops are vital in helping us raise the funds needed to provide services such as community support services, specialist nurses, advice and information, education, and peer support.    Join our fabulous team of Retail volunteers and learn new skills, make great friends, and make a real difference to people in Scotland who are isolated, scared, or anxious about their condition.