Retail Assistant

  • VO70685


We are looking for enthusiastic volunteers to be part of our retail team. The Brock deliver a variety of therapeutic activities that provide opportunities for service users to learn new skills, gain confidence and integrate with the local community. The items that service users create we sell in our brand new shop. We are looking for volunteers and help run our Craft shop which will sell our unique, hand-made/grown products which include a wide variety of: plants, hanging baskets, planters, wooden garden items including planters of all sizes, tables, benches, chairs, bird tables, wishing wells etc. Our retail assistants will be trained to undertake a wide range of activities such as serving customers, taking bespoke orders, operating the till, cash handling and visually merchandising stock to make our shop visually appealing and tidy and Our organisation will look to equip people with the knowledge and practical work experience to help them secure future employment. Volunteering with us will enable you to build upon your communication, team working and customer service skills. If you also have a particular skill or interest, our teams would be delighted to discuss how we could help you utilise your interests in our store. Whatever your talents, please do share it with us!

Organisation aims and objectives

We are a social enterprise assisting people with severe and enduring mental illness and issues by providing them with opportunities to learn new skills; stabilise their condition; gain confidence and integrate within the local community. Our mission is to provide stimulating and rewarding therapeutic work activities that produce ranges of innovative and quality products to support the psychological wellbeing of people with severe and enduring mental illness and mental health issues.











Experience required: Friendly and helpful manner, Honest and reliable, an interest or experience working in retail and with the general public. A positive attitude and the want to help other people is a must. No experience is necessary as training will be provided.
Travel details: You will not be required to travel whilst volunteering in this role.
Minimum age: 16


Expenses paid: Yes
Expenses details: Travel expenses will be paid at 40p per mile for car journeys and money towards bus tickets will be reimbursed.
Training details: 2-3 weeks on The Brock, confidentiality, boundaries and listening skills. 6 month supervisions with line manager will take place to appropriately support the volunteer – if/when training requirements are identified The Brock will provide opportunities for ongoing training and development which will be discussed with the volunteer as well as cost covered by The Brock.
Support: Wheelchair Access/Disabled Access Toilet

Last updated 4 months ago