Description

Why we want you:
Abbotsford welcomes over 40,000 visitors a year from all over the world. We
have been a world-famous visitor attraction since Sir Walter died in 1832.
Taken over by a charitable trust in 2007, our mission is to care for his house,
garden, estate and collection and share his legacy with the world. The purpose
of this role is to drive Abbotsford’s minibus in a responsible and competent
manner, ensuring the safety and comfort of your passengers. The route served
is Abbotsford – Tweedbank Station shuttle service. Melrose may be added to
the route as the Trust develops the service. Occasional bookings may be taken
for other destinations.

What you will be doing:
Complete vehicle safety checks prior to and at the end of each day and
record these as per organisational procedures
Report any defects and faults as per guidelines and procedures
To be responsible for the safety of your passengers and to be aware of the
relevant mini bus legislation and any Covid measures introduced by the
Abbotsford Trust
To be able to use the passenger lift/ramp in a safe and responsible
manner.
Ensure the correct use of the appropriate wheelchair tie downs and
passenger restraint systems
When necessary assist passengers when entering and leaving the vehicle.
To work in a helpful, caring and confidential manner within the aims and
objectives of the organisation.
To be self-motivated and sensitive to the needs of passengers and
colleagues.
To inform the Visitor Services Manager and in their absence the Volunteer
Co-ordinator of any changes to your health or endorsements that affect
your driving licence or ability to drive.
To notify any incidents or accidents affecting passenger safety whilst on
duty.
To work within health and safety legislation at all times.
To attend relevant training courses before carrying passengers
Ensure that the vehicle is in a clean condition (inside and out) before and
after use.
Refuel the bus as required.
Contribute to mini bus service development by making suggestions and
feeding back passenger comments.

The skills you need:
Applicants must be over 30 years of age. This is an insurance
requirement.
Must have a full, clean licence which includes the D1 entitlement
(automatic if manual car licence obtained before Jan 1st 1997).
Over the age of 70 drivers will need to renew the ‘D1’ entitlement of their
licence, requiring a medical examination (D4). This is valid for 3 years.
Over the age of 70 drivers will need to be accepted as a ‘named driver’ by
Abbotsford’s insurers. Unless and until this is agreed the applicant will be
unable to drive the minibus.
Be able to drive minibus/vehicles safely and professionally. Training will
be given (MiDAS).
Be flexible; and able to work as part of a team
Be in good health
Be patient, understanding, have a responsible attitude and provide
exceptional customer care.

What's in it for you:
Become involved and make a contribution to an internationally significant
heritage site at an exciting and challenging stage in its history.
Be an ambassador for Abbotsford and Sir Walter Scott within the local
community and more widely.
Meet a wide variety of people, including staff, trustees, volunteers and
visitors from around the globe.
Develop skills, knowledge and increased confidence.
Get invites to volunteer social events
Get discounts in our café and shop
Travel expenses will be reimbursed (conditions apply)
Use of ASVA cards to visit other attractions

Organisation aims and objectives

Abbotsford is the home of the 19th century writer Sir Walter Scott and is run by The Abbotsford Trust, a registered Scottish charity. We offer a five star visitor experience to visitors from across the world including the historic house and collections, 100 acres of designed landscape, formal gardens, a free Visitor Centre with an exhibition on Sir Walter Scott, play trail, gift shop, restaurant, events and special exhibitions.

Availability

Restrictions

Insurance restrictions.
Travel details: Abbotsford House, Melrose, Scottish Borders
Minimum age: 30

Support

Expenses paid: Yes
Support: Named Contact For Volunteer,
Wheelchair Access/Disabled Access Toilet