Description
Volunteering at CAB as an adviser is hugely rewarding. Each session is different and clients come to us with issues as diverse as consumer issues through to housing problems and those simply looking to be signposted to another organisation. We are looking for people who love to work as part of our friendly team and have an open and enthusiastic manner. Advisers help clients reach informed decisions and may assist in drafting letters, making phone calls and filling in forms.
We are looking for people who would be able to commit to giving six hours per week to CAB although this may be negotiable. This would be split over two sessions per week.
We provide fantastic training and ongoing support with our next training group starting late September. If you would like to make a positive difference to Moray residents this is your chance.
Excellent verbal and written communication skills
Good computer skills
Ability to work as part of a team and with the general public
Be able to extract relevant information and present it to clients appropriately
Be willing to undertake training
Organisation aims and objectives
To provide a free, impartial, confidential and independent information and advice service to the community of Moray.
Availability
Mon |
Tue |
Wed |
Thu |
Fri |
Sat |
Sun |
|
|---|---|---|---|---|---|---|---|
| Morning |
|
|
|
|
|
|
|
| Afternoon |
|
|
|
|
|
|
|
| Evening |
|
|
|
|
|
|
|
Frequency and commitment details
6hrs per week for 6 months.
Restrictions
Experience required: Competent IT skills, good communication skills, ability to work as part of a team, commitment to equality and diversity
Travel details: Volunteering takes place at the Moray Citizens Advice office - 6 Moss Street Elgin. Travel expenses (by public transport or a mileage rate) are available.
Minimum age: 16
Support
Expenses paid: Yes
Expenses details: Travel expenses (by public transport or a mileage rate) are available.
Taster available: Yes
Training details: We would offer any potential volunteer the opportunity to come into bureau a couple of times to experience a volunteering session and receive an induction prior to training. Training is initially classroom based and takes approximately 12 weeks.
Ongoing support from a session supervisor, management, staff and fellow volunteers is always available.
Support:
Named Contact For Volunteer,
Wheelchair Access/Disabled Access Toilet