Advocacy Service Team Volunteer

  • VO97600


VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services; we help advocate for people to be heard in decisions about their health, care and wellbeing.

The Service Team Volunteer role supports a local team in the delivery of our services. This can include:
• Administrative support
• Helping clients understand the service and how to access it
• Dropping off promotional materials
• Attending events
• Assisting staff with workshops, presentations and awareness raising
• Accompanying staff on home visits
• Promoting the organisation and our services
• Submitting regular reports on activities completed

You are expected to volunteer about 2-3 hours per week (Monday-Friday 9am-5pm), and we ask for a minimum commitment of 6 months. However, if you only wish to help out occasionally, we can discuss this as well.

You will need to provide two references and complete a PVG check (Protection of Vulnerable Groups check). This is FREE and we will help you with this.

This is a very rewarding role, where benefits include:

  • the opportunity to make a positive difference to people with care and support needs.
  • the opportunity to learn new skills, meet new people and gain experience within the health and social care field
  • the opportunity to help us develop our volunteering work
  • additional learning & training opportunities

Open to discussions to support volunteers with disabilities.
PVG check required
Ability to travel on own

Organisation aims and objectives

We’re an independent charity and one of the UK’s largest providers of advocacy and involvement services. We want to deliver the best possible quality of support to people so they are heard, respected, safe and in control of their own life. We believe that everyone, regardless of situation, illness or disability, has a right to: > be heard and respected > have the same choice, control and freedom as any other person > be safe from violence, discrimination, harm or abuse Everything we do is focused on achieving this aim.










Volunteering hours are Monday-Friday 9am-5pm so that you are always supported by a paid staff member. We don't have an office base in the local area, so our advocates and volunteers work from their home or in the local area.

Frequency and commitment details

Commitment 6 Months 3 Hours, Weekly


Our work involves working with vulnerable people Independent nature of the work means you will be attending networking events in the local area. We use LoneAlert to keep our lone-working volunteers safe which you will receive training on.
Experience required: No specific qualification required - above all else we are looking for someone friendly who is confident communicating clearly in writing and verbally, who is willing to learn, and who has empathy and patience when dealing with clients who have challenges- some knowledge of, or interest in, advocacy - a working knowledge of Microsoft Office, including Word, Excel & Outlook- accuracy and attention to detail- ability to manage own time and prioritise workload- ability to work independently
Travel details: This volunteering takes place in SOUTH LANARKSHIRE across the area
Minimum age: 18


Expenses paid: Yes
Expenses details: Expenses will be reimbursed via BACS
Training details: In-depth training programme made up of both Teams training sessions and e-learning including: - Information on VoiceAbility and our aims - What is advocacy? - Learning about Social Security Scotland and benefits - Safeguarding - Networking - Much more!
Support: Named Contact For Volunteer