Support Session Volunteers

  • VO97528


Could you support unpaid carers or people with disabilities to access benefits? Could you help someone find local services? Could you help someone understand the information they have been given about their care and support? Could you support or lead a group of people on a topic of interest?

You could help improve the quality of someone’s life.

This role is ideal for people with an interest in the care sector, students e.g.: social work or retired professionals.

Support Session Volunteers help our clients with general advocacy, supporting people with a variety of challenges. This helps us to reduce waitlists and support more individuals by:
• Helping clients understand about advocacy
• Supporting clients to self-advocate with our tool kits
• Signposting clients to other services where required
• Supporting the service to deliver “collective” advocacy sessions
• Light Touch Advocacy
• Supporting advocates with casework
• Promotion of services and the organisation
• Logging activity onto our systems

Volunteer, Ben’s priorities changed after a serious illness. “I wanted to give something back. It’s really rewarding as you get to use your knowledge and skills for a really good purpose.”

You’ll develop skills in communication and confidentiality, add experience and knowledge to your CV, and know you’re making a genuine difference to people’s lives.

As a volunteer you’ll receive full training, support from the volunteer team and your local advocates, and paid expenses.

*Perks and Benefits

  • Reference after 6 months of volunteering.
  • Robust training programme
  • The opportunity to make a positive difference to people with care and support needs.
  • The opportunity to learn new skills, meet new people and gain experience in your chosen volunteering role/s
  • The opportunity to help us develop our volunteering work
  • Additional learning & training opportunities

*Skills You'll Need
Volunteering with VoiceAbility is ideal for people who have or want experience in human rights, health, care and wellbeing - but we care more about your values and empathy than your level of experience.

Some beneficial skills and qualities to have are:
• Good communication skills – written and verbal
• A basic level of IT literacy – email, docs
• Accuracy and attention to detail
• Ability to manage own time and prioritise workload
• Ability to work independently & as part of a team
• A commitment to the aims and ethos of VoiceAbility

*Travel Information
The role is a hybrid role, as we have no main "office base". People volunteer in and around their local area, and must be able to travel by themselves. Volunteers also meet clients in person to offer face-to-face support if needed. This would be across your specific geographic area of Aberdeen and you will travel locally and attend networking events to promote the service (approved travel expenses are reimbursed to volunteers).

For more information/to apply please complete the form at or contact Karen Murphy, Volunteer Coordinator at email: or telephone: 07585 969 716.

Further details are also available at

Organisation aims and objectives

VoiceAbility is an independent charity and one of the country’s largest providers of advocacy and involvement services. We support people to be heard in decisions about their health, care and wellbeing. We believe that everyone, regardless of situation, illness or disability, has a right: -to be heard and respected. -to have choice, control and freedom. -to be safe from violence, discrimination, harm or abuse.

Frequency and commitment details

Flexible times available to volunteer. All help makes a real difference and is greatly appreciated.


PVG check required (at no cost to volunteer) Volunteering opportunities are available Monday to Friday between 9am and 5pm. Volunteers usually provide 2 to 3 hours of support every week. Minimum 6 month commitment to role.
Travel details: Volunteers must be able to travel in local area (meet clients, networking etc). Travel expenses will be reimbursed.
Minimum age: 18


Expenses paid: Yes
Training details: Full training and excellent support is provided to all volunteers. Includes a mixture of instructor-led training on Microsoft Teams and e-learning modules to complete in their own time. Training is comprehensive and covers topics such as: introduction to VoiceAbility, what is advocacy, boundaries, confidentiality, safeguarding, how to network effectively, and more.