Hearing Aid Support Volunteer

  • VO96568


Description

To provide a friendly face and practical help for all presenting patients with hearing aid queries.
To replace the tubing and/or batteries of ‘mould type’ NHS Hearing aids on request if possible.

To provide contact details of where further help or information can be obtained.

To make appointments at Kings Cross Audiology Dept for patients whose hearing aid problems cannot be resolved by the procedures the volunteer has been trained to undertake.

To complete details of service provided and of those requesting support for audiology audit.

Requirements:

To complete the training and refresher training sessions for Hearing Aid Support Volunteers led by the Audiology Dept.

To be aware of how to access other relevant local services.

Reports to:

Voluntary Services Manager/coordinator and Audiologist

Duties/
Responsibilities:

To wear ID badge whilst on duty

To respect patient confidentiality
To adhere to Infection Control Guidance when working with Hearing Aids and after completion of interventions.

To carry out only the procedures you have been trained to perform as demonstrated by Audiology and practiced.

To obtain an audiology appointment for the patient whose hearing aid support needs are more complex than the hearing aid support volunteer.

To complete audit documentation and return monthly.

To order further supplies of batteries and tubing as required.

Organisation aims and objectives

To provide healthcare of the highest quality through commitment to professional excellence, teaching and research

Availability

Mon

Tue

Wed

Thu

Fri

Sat

Sun

Morning
Afternoon
Evening

Forfar - every 2nd Tuesday of the month 1-am - 12 noon Arbroath - every 2nd and 4th Thursday of the month - 1.30 - 3.30pm

Frequency and commitment details

Forfar - every 2nd Tuesday of the month 1-am - 12 noon Arbroath - every 2nd and 4th Thursday of the month - 1.30 - 3.30pm Forfar - every 2nd Tuesday of the month 1-am - 12 noon Arbroath - every 2nd and 4th Thursday of the month - 1.30 - 3.30pm

Restrictions

Travel details: Outpatient Clinic Areas in Angus Hospitals and Angus Health Centres at designated times.
Minimum age: 16

Support

Expenses paid: Yes