One to One Volunteer Befriender Person Specification Essential Advantageous Personal Qualities • Warm, friendly and encouraging • Interested in supporting people • Reliable, honest and trustworthy • Able to maintain confidentiality • Empathic and understanding attitude • Conscientious and self-motivated • Able to keep calm in stressful situations • Flexible • Clean driving licence and access to a car • Good sense of humour • Happy to be in the presence of dogs (Guide Dogs) Experience • Previous one to one volunteering experience • Previous experience of people with sight loss and hearing loss Knowledge/Understanding • Knowledge and understanding of issues faced by people with sensory loss Skills • Good communication/ Interpersonal skills • Good listening skills • Ability to recognise and respect other people’s boundaries • Ability to recognise and apply own limits and boundaries • Ability to attend and make use of support and supervision • Open to ongoing training as required • Ability to promote confidence and independence Values • Accepting the person for who they are – being non-judgemental • Respecting others as being of equal worth • Respecting other’s choices, lifestyles and rights • Not imposing own values and beliefs • Appreciating differences (e.g. race, culture, gender etc.) • Able to view someone as a person, not a stereotype   ROLE DESCRIPTION GROUP VOLUNTEER . Who are we looking for? We are looking for friendly and reliable people who enjoy the company of others. Sensory Awareness training will be provided and so no previous experience of working with people who has sight/hearing loss is required. A PVG check will be required for this role, and we would be looking for a minimum of 6 months commitment. Tasks • To provide company and emotional support • To assist service user to develop social contacts by joining community events and social groups • To support a service user with shopping • To provide telephonic befriending when necessary • To accompany service user to café or for a healthy walk • To Commit minimum 6 hours per month. We are looking for volunteer/s who drive and can assist our service users with transport. But not driving would not exclude you from being suitable for the role. Volunteers are particularly required in the Arbroath area. Training & Support • Induction training will be provided by Cilmi Eldho. North East Sensory Service’s (NESS) Volunteer Coordinator in Angus. • Sensory Awareness Training will be provided by Libby Hillhouse, the Training and Information Officer • Support in the voluntary role will also be provided by Cilmi Eldho. • Out of pocket expenses will be reimbursed through NESS. Contact for Application form: Cilmi Eldho NESS Volunteer Coordinator (Angus) 07720 811896, cilmi.eldho@nesensoryservices.org

Group Volunteer Person Specification Personal Qualities • Warm, friendly and encouraging • Interested in supporting people • Reliable, honest and trustworthy • Able to maintain confidentiality • Empathic and understanding attitude • Willingness to learn • Conscientious and self-motivated • Able to keep calm in stressful situations • Flexible • Happy to be in the presence of dogs (Guide Dogs attend with some members) • Clean driving licence and access to a car • Good sense of humour Experience • Previous volunteering experience • Previous experience of people with sight loss and hearing loss Knowledge/Understanding • Knowledge and understanding of issues faced by people with sensory loss Skills • Good communication/ Interpersonal skills • Good listening skills • Ability to recognise and respect other people’s boundaries • Ability to recognise and apply own limits and boundaries • Ability to attend and make use of support and supervision • Open to ongoing training as required • Commitment to work within the group’s and organisation’s boundaries • Ability to promote confidence and independence Values • Accepting the person for who they are – being non-judgemental • Respecting others as being of equal worth • Respecting other’s choices, lifestyles and rights • Not imposing own values and beliefs • Appreciating differences (e.g. race, culture, gender etc.) • Able to view someone as a person, not a stereotype We are looking for friendly and reliable people who enjoy the company of others. Induction training will be provided and so no previous experience of groups or of sight/hearing loss is required. A PVG check will be required for this role and we would be looking for a minimum of 6 months commitment. Tasks • To support the group to achieve what they wish to do • To assist group members with refreshments • To assist group to plan and organise activities/speakers • To assist group members to find seats and negotiate the room • To interact with group members and develop positive relationships • To encourage the group to interact with one another • To assist with money handling as required We are hoping that we can also secure volunteer/s who drive and can assist with transport to the group for a limited number of group members. But not driving would not exclude you from being suitable for the role. Training & Support • Induction training will be provided by Cilmi Eldho. North East Sensory Service’s (NESS) Volunteer Coordinator in Angus. • Sensory Awareness Training will be provided by Libby Hillhouse, the Training and Information Officer • Support in the voluntary role will also be provided by Cilmi Eldho. • Out of pocket expenses will be reimbursed through NESS. Volunteers are particularly needed in the Arbroath area. Contact for Application form: Cilmi Eldho, NESS Volunteer Coordinator (Angus), 07720 811896, cilmi.eldho@nesensoryservices.org

Our mission is to deliver urgent medical samples, equipment and supplies free of charge between hospitals, healthcare sites and laboratories in the North East of Scotland when Healthcare Providers’ own transport services do not operate. We need drivers over the age of 25 to help us achieve this mission. A fantastic opportunity to help and make a real difference. All volunteers are greatly appreciated. For more details please contact Graeme Scott, Membership Secretary at email: membershipsecretary@nervs.org.uk or telephone.: 07881460792.

Would you be willing to help people access essential services and social activities in Angus? Could you be a volunteer driver? We are looking for drivers who can help us provide a volunteer driver service to assist service users to access school, appointments, meetings and access community activities as requested by Voluntary Services. The main tasks involve: • Safely transporting service users including young people, older people and people with disabilities • Assisting people in and out of the car • Helping people to their front door • Assisting with bags • Maintaining appropriate boundaries in relationships • Maintaining confidentiality • Taking responsibility for ensuring car seats are appropriate for car and child being transported. You will need to be: • A confident driver • Willing to use your own vehicle and have business insurance cover • Enjoy meeting people • Show empathy, patience and reliability • Availability 2-3 hours daily • Be comfortable working on own initiative but know when to seek support We are looking for volunteers who can offer 2-3 hours per week with a minimum period of 6 months commitment. Induction training is mandatory and includes confidentiality, personal safety, protecting people, lone working, communication skills and values. Other training may be offered, such as manual handling, dealing with difficult behaviour, working with people with disabilities. A PVG will be required.