A Caseworker is someone who carries out work for the Royal Air Force Association on a voluntary basis by gathering information, asking questions and completing necessary forms and by doing so, you will make a real difference. You will also work closely with the Area Welfare Officer to complete each case successfully.
The object for which the Association is established is to promote, through the comradeship engendered by its members, the welfare by charitable means of all serving and former members of Our Air Forces, their spouses and dependants, together with the widows and widowers and dependants of those who died whilst serving or subsequently.
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The hours can vary depending on the complexity of the case. 1 Year minimum commitment.
Experience required: Patience and Empathy
Capability of working with a wide variety of people
Good listener
Ability to maintain boundaries
Reliability
Good IT skills
Confidentiality
Minimum age: 18
Expenses paid: Yes
Expenses details: The opportunity is home based, but access to a vehicle would be helpful, as a volunteer may be asked to visit a beneficiary. Out of pocket expenses will be refunded by the Association.
Training details: Tutor-led 2 day on-line training course, upon completion of the training you will achieve a Level 2 Information and Advice qualification accredited through the AIM Qualification and Assessment Group. Further/refresher training is also available.
Support:
Named Contact For Volunteer