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Advocacy Service Team Volunteer

  • VO96322

Description

The Service Team Volunteer role supports a local Team in the delivery of our services. This can include:

• Administrative support
• Helping clients understand the service and how to access it
• Dropping off promotional materials
• Attending events
• Assisting staff with workshops, presentations and awareness raising
• Accompanying staff on home visits
• Promoting the organisation and our services
• Submitting regular reports on activities completed

Organisation aims and objectives

We’re an independent charity and one of the UK’s largest providers of advocacy and involvement services. We want to deliver the best possible quality of support to people so they are heard, respected, safe and in control of their own life. We believe that everyone, regardless of situation, illness or disability, has a right to: > be heard and respected > have the same choice, control and freedom as any other person > be safe from violence, discrimination, harm or abuse Everything we do is focused on achieving this aim.

Availability

Mon

Tue

Wed

Thu

Fri

Sat

Sun
Morning
Afternoon
Evening

Frequency and commitment details

2/3 hours per week

Restrictions

PVG check required (no cost to volunteer) Volunteering Hours are Monday - Friday 9am-5pm only 6 month commitment to role
Experience required: • Good communication skills – written and verbal • Empathy and patience when dealing with clients who have challenges • A knowledge of or interest in advocacy • A knowledge of Microsoft Office, including Word, Excel & Outlook • Accuracy and attention to detail • Ability to manage own time and prioritise workload • Ability to work independently & as part of a team • A commitment to the aims and ethos of VoiceAbility
Travel details: Volunteers must be able to travel in local area (meet clients, networking etc). We do not have an office in the local area. Travel expenses will be reimbursed.
Minimum age: 18

Support

Expenses paid: Yes
Training details: Volunteers receive a mixture of Instructor-Led Training on Microsoft Teams and e-learning modules to complete in their own time. Training is comprehensive and covers topics such as: introduction to VoiceAbility, what is advocacy, boundaries, confidentiality, safeguarding, how to network effectively, an introduction to Social Security Scotland and more!

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