Volunteer Scotland

Find opportunities

Home-Start Shop Volunteer

  • VO96193

Description

Home-Start Clackmannanshire are looking for volunteers to support the operation of our Charity shop on Alloa High Street. Whether you are keen to be front of house serving customers, have an interest in supporting us with sorting donations, or merchandising and promoting our stock, they have a role for you!

ABOUT:
Home-Start Clackmannanshire offers guidance, friendship and practical support to families across Clackmannanshire who have at least one child under the age of twelve. They work with families to help them overcome issues impacting their lives, through a range of family support services. Their families are each unique, however common issues they support include: isolation and loneliness, mental health difficulties, bereavement, family breakdown, addiction, and physical ill-health. They’ve been supporting local families across Clackmannanshire since 1988. The Home-Start team (staff, volunteers and trustees) are committed to ensuring that children are given the best possible start in life as #childhoodcantwait.

In addition to providing these direct family services, they have a thriving Chairty Shop on Alloa High Street, selling pre-loved items ranging from prams and clothes to toys and bric a brac. Home-Start have two members of part time staff who run the shop along with their incredible team of volunteers, which they are looking to expand.

THE ROLE OF SHOP VOLUNTEERS:
Their volunteers operate alongside staff members to ensure the smooth and successful running of the shop. Home-Start works with volunteers to find the right role for them within the shop. They have volunteers who love engaging with customers, and making window displays. Other volunteers prefer to be behind the scenes sorting donations, or pricing items.

TASKS FOR VOLUNTEERS INCLUDE:

  • Welcoming customers
  • Operating the till and card machine to process sales
  • Sorting donations
  • Readying stock for the shop floor – steaming, pricing, labelling clothes hangers, steaming etc.
  • Visual Merchandising – creating displays in the window and on the shop floor
  • Replenishing stock
  • Photographing stock for sale on the Facebook page

AS A VOLUNTEER YOU WILL:
The group are looking for volunteers who are able to work well within a team, and have a positive, inclusive manner when working with the public. Retail experience would be beneficial but isn’t a requirement.

Home-Start Clackmannanshire require a minimum of 2 hours availability and commitment across the week, although will be flexible where possible. They are in particular need of volunteers to support them in extending their opening hours to a Saturday.

SUPPORT PROVIDED:
After an initial chat and taster session, each volunteer will complete a full induction programme. This provides an overview of Home-Start Clackmannanshire, covers health and safety, procedures etc. and focuses on tasks associated with your agreed role.

Home-Start have a wider package of training available to all volunteers, including Retail Skills, Manual Handling, First Aid, SQA in Volunteering Skills and more.

For younger volunteers (aged 12-25), they are also registered with Saltire Awards to provide recognition of your volunteering hours.

The Retail Supervisor is the day to day contact for volunteers, but Home-Start Clackmannanshire's Enterprise and Development Manager is also contactable, and will lead on training.

ALL VOLUNTEERS ARE PROVIDED WITH:

  • Uniform (polo shirt and hoodie)
  • Travel expenses
  • Social opportunities
  • Refreshments (if volunteering over 4 hours, lunch will be provided)

Please note that the premises is fully accessible.

Compatible with Saltire and Duke of Edinburgh Awards.

FIND OUT MORE:
If you would like to get involved, or to find out more about our volunteering roles at the shop, please contact Sarah@hsclacks.co.uk or call the shop on 07936 366 810.

Organisation aims and objectives

We are a local charity supporting young families across Clackmannanshire who are struggling due to mental health illness, domestic abuse, disability and loneliness. We provide a package of emotional, social, financial and practical support consisting of regular home-visiting support from a Family Support Volunteer as well as direct support from a Family Support Co-ordinator, as well as a cluster of family support groups running in Alloa, Tullibody and Tillicoultry to being families together, to encourage community engagement, positive parenting and opportunities to enjoy activities as a family unit.

Frequency and commitment details

Fkexible to the volunteer. Minimum commitment of two hours a week. 2 hours a week minimum.

Restrictions

Experience required: • Retail experience would be beneficial but isn’t a requirement. • Be reliable and understand the importance of reliability • Have good communication skills including an ability to listen • Have time and enthusiasm for Home-Start • Be able to work as a member of a team.

Support

Expenses paid: Yes
Taster available: Yes
Training details: After an initial chat and taster session, each volunteer will complete a full induction programme. This provides an overview of Home-Start Clackmannanshire, covers health and safety, procedures etc. and focuses on tasks associated with your agreed role. They have a wider package of training available to all volunteers, including Retail Skills, Manual Handling, First Aid, SQA in Volunteering Skills and more. For younger volunteers (aged 12-25), Home-Start Clackmannanshire are also registered with Saltire Awards to provide recognition of your volunteering hours.
Support: Named Contact For Volunteer,
Wheelchair Access/Disabled Access Toilet

Report this opportunity
Find out more about Home-Start Clackmannanshire
Volunteer I want to volunteer
Favourite
Similar opportunities

Lead Volunteer

Lead Volunteers are essential to the running of our shop. Be involved in the planning and running of the shop, such as risk assessments, fire escape routes, volunteer health and safety, team involvement, supporting in events and pop-up stalls, and the responsibility of the day to day running of the shop in the absence of the shop manager. All Sue Ryder Shop Volunteers have the opportunity to be involved in many aspects of the day to day running of the store including but not limited to…. - Sorting and pricing stock - Stock replenishment - General customer service - Till work - Window Dressing - PAT Testing - Ebay and social media use Our lead volunteers receive an enhanced level of training enabling them to take on additional levels of responsibility. This training is both in the store with colleagues, and via eLearning.
Find out more
Volunteer I want to volunteer
Favourite

Food Pantry Customer Assistant

Your role as the Food Pantry Customer Assistant is to help customers who come into the Food Pantry, offering information and assistance as they are enquiring, browsing or purchasing food. Our Food Pantry is the first one in South Ayrshire based in Ayr Town Centre. A Pantry is a membership scheme aimed at helping people make their money go further by reducing their food shopping bills and providing advice and support. Local Pantries mean people can bring down their food shopping bills, and access good food, whilst freeing up more money for other essentials and enabling tight budgets to stretch a little further. A Pantry offers dignity, choice, community and food quality. Your role will be to assist new and current members learn about the Pantry and do their shopping. We will give you full training on how it works, equipment used, systems to follow etc. You will always be volunteering as part of a team of volunteers with a staff team leader present. As there will be a café on the premises, there will be an opportunity to benefit from Barista training. DUTIES: The role of the Food Pantry Customer Assistant will be as follows: • Assist customers to the Pantry, engaging in conversation • Offer information on how the Pantry works • Offer signposting to other services where necessary • Operate till with cash / card handling • Restock and rotate shelves and fridges as required • Clean and sanitise according to guidance • To commit to a minimum of 3.5hrs per week
Find out more
Volunteer I want to volunteer
Favourite

Charity Shop Volunteer

Volunteers help ensure the shop is tidy and attractive; you can use your creativity to make eye-catching window displays, sorting and replacing stock to keep the shop looking fresh and stylish. Incoming donations are organised and labelled, and clothes steamed and tagged. Our polite, approachable volunteers assist customers; welcoming them through the door, ringing purchases through the cash register and encouraging signing up to the Gift Aid scheme. A bonus of volunteering in this role is having access to great quality items at reasonable prices, as soon as they hit the shop floor! In the shop volunteer role you will develop your understanding of stock management, marketing and customer service. These skills are valuable for personal development as well as very relevant to careers in retail, advertising and business. You will have the opportunity to meet lots of people, play an active role in your community and make friends.
Find out more
Volunteer I want to volunteer
Favourite

Charity Shop Assistant

Volunteers required for charity shop located in Kilmarnock town centre. Retail position, displaying goods for sale, sorting out donations, serving customers.
Find out more
Volunteer I want to volunteer
Favourite