Description

To enhance patient experience by supporting them with transport to access Day Care services, attend clinic appointments and social activities, where appropriate.

Core Duties include:

· To collect/return patients from or to their home, Day Care services or ward in safety and comfort.
· To listen to and talk with patients.
· To prompt patients to bring items of a personal nature including mobility aids, medication and keys, and also prompt them to lock doors, as highlighted in the ‘Advice on Transporting Patients Guidelines’.
· To wear an ID badge at all times while on duty.
· Respecting confidentiality, maintaining the persons dignity and comply with the NHS Tayside Confidentiality Policies.
· To comply with NHS Tayside volunteering policies and guidelines.
· To be aware of and comply with NHS Tayside policies relevant to the role eg Health & Safety, Infection Prevention Control, Social Media etc.
· To feed back any concerns regarding the wellbeing of patients to nursing staff in the first instance.
· To attend mandatory training as required.

These are the primary core duties of a Volunteer Driver however certain activities can be changed or amended to suit requirements, under the supervision of the Nursing Staff, AHPs or Voluntary Services Team.

Organisation aims and objectives

Roxburgh House provides palliative care for those with a life limiting illness.

Restrictions

Minimum age: 17

Support

Expenses paid: Yes
Expenses details: Travel expenses reimbursed.
Support: Named Contact For Volunteer