Bring your listening and communication skills to support people living with cancer to feel less isolated and lonely. Together, we can be right there for people with cancer. · Providing telephone support to alleviate loneliness and social isolation for people living with cancer · Adopting a non-judgemental and supportive approach to understand the needs and concerns of people living with cancer · Supporting 1-3 people living with cancer every week for up to 12 calls · Completing post call ‘records of activity’ reports and using all required systems · Joining group catch up calls every 4-6 weeks to get key updates and/or share good practice · Volunteering within agreed hours and following all best practice guidelines · Signposting to additional support if required and raising any further concerns with the Macmillan team

At Macmillan we give people with cancer everything we’ve got. Are you a good listener and clear communicator? Then we would love you to join our team as a Macmillan Telephone Buddy and help Macmillan support people living with cancer. We are looking for Telephone Buddy Volunteers across all areas of Scotland to provide telephone support. The time commitment varies and days/times are flexible but those undertaking the role usually commit to approximately 1-2 hours a week. Selection will be after an informal interview and on successful completion of online training and induction. The training consists of both self-directed online learning and 'live' online group training and will take a combined total of approximately 10 hours to complete. You will need to complete this training within 6 weeks of submitting your application. This role is also subject to a PVG check. By sharing your skills and time, you’ll have the opportunity to utilise and develop your skills and will make a difference to people’s lives. Together, we can be right there for people with cancer. If you would like to join our team, apply to volunteer today! Why we want you: Bring your listening and communication skills to support people living with cancer to feel less isolated and lonely. By joining us you’ll be doing something amazing for people, so they can continue to feel connected to the world outside and helping them find their best way through. Together, we can be right there for people with cancer. What will you be doing? - Providing telephone support to alleviate loneliness and social isolation for people living with cancer - Adopting a non-judgemental and supportive approach to understand the needs and concerns of people living with cancer - Speaking to 1-3 people living with cancer every week for up to 12 calls - Completing post call ‘records of activity’ reports and using all required systems - Joining group catch up calls every 4-6 weeks to get key updates and/or share good practice - Signposting to additional support if required and raising any further concerns with the Macmillan team What's in it for you? - Meet new people as part of a friendly team that makes a difference - Use and develop your communication and people skills - Have a rewarding experience making a difference to people living with cancer - Receive an induction, relevant training, the support you need to carry out your role, and agreed out-of-pocket expenses (reimbursed within our guidelines) Disclaimer: Our vision is to develop a diverse and inclusive culture that empowers and enables everyone to be their best when giving time, energy and experience. We will strive to meet the different needs of people who choose to give their time, and work hard to improve accessibility – both face to face and online – to give everyone the best possible experience.

Why we want you Bring your listening and communication skills to support people living with cancer to feel less isolated and lonely. By joining us you’ll be doing something amazing for people, so they can continue to feel connected to the world outside and helping them find their best way through. Together, we can be right there for people with cancer. What will you be doing? • Providing telephone support to alleviate loneliness and social isolation for people living with cancer • Adopting a non-judgemental and supportive approach to understand the needs and concerns of people living with cancer • Speaking to 1-3 people living with cancer every week for up to 12 calls • Completing post call ‘records of activity’ reports and using all required systems • Joining group catch up calls every 4-6 weeks to get key updates and/or share good practice • Signposting to additional support if required and raising any further concerns with the Macmillan team The skills you need • Good listener and clear communicator • Patient, flexible and reliable • Ability to respect others’ differences and choices • Ability to demonstrate empathy and understanding while maintaining boundaries • Ability to recognise when to ask for support • Ability to work independently with guidance and support • Understand the need to maintain confidentiality • Good IT skills in order to access required systems and resources • Ability to commit to 4 hours of on-line training What’s in it for you? • Meet new people as part of a friendly team that makes a difference • Use and develop your communication and people skills • Have a rewarding experience making a difference to people living with cancer • Receive an induction, relevant training, the support you need to carry out your role and agreed out-of-pocket expenses (reimbursed within our guidelines)

We have have older people waiting to be matched in the following areas: Aberdeen - AB12 3NU, AB24 1TG Dumfries & Galloway - DG2 0QE, DG8 9EN, DG9 8AW, DG12 6BD Dundee - DD2 1PJ, DD4 9EW, DD4 7QU East Lothian - EH41 4NT Edinburgh - EH9 2JY, EH12 8XX, EH12 6DA, EH30 9WN Falkirk - FK2 0NW, FK3 0JL, FK3 8LF Fife - KY5 8PD, KY7 6XQ Glasgow - G14 9SR, G33 5QT Highland - IV7 8AZ North Lanarkshire - ML1 3HZ Perth & Kinross - PH1 5RS, PH2 0TJ, PH2 6LU, PH11 8LP, KY13 8QZ Renfrewshire - PA2 0JT, PA3 4PR, PA4 0PA, PA5 8AF, PA5 9TD, PA8 6DB Scottish Borders - TD1 2BL, TD13 5XX South Lanarkshire - ML9 1AL, G74 4DY Food Train is an award winning charity providing services to older people who are no longer able to manage independently, through age, ill health, frailty or disability. The Connects service offers a volunteer matching service for grocery shopping, telephone befriending and meal delivery. Help to combat feelings of loneliness, isolation and malnutrition amongst older people (55+) by becoming a Volunteer Cook. You do not need to be a Jamie or Nigella to get involved – just the ability to prepare an extra portion of your meal once a week, to drop off with an older neighbour and have a light hearted blether with them. The role is fun, flexible and can be done at a time that suits you and your matched member! The Role: · Paired with an older person to prepare an extra portion of your home cooked meal and deliver it to them at their home. · Have a wee chat, agree times and dates for the next meal and serve up/help put the meal away as required. · To report back to Food Train Connects team and complete all required documentation after each visit. · To report any matters of concern to Food Train staff · To inform Food Train Staff of any accidents, incidents or complaints · To maintain confidentiality · To represent Food Train in a professional manner to customers and the wider community