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Macmillan Information and Support Volunteer

  • VO95763

Description

Macmillan Cancer Support has funded Leisure and Culture Dundee to set up cancer information
and support services in libraries across the city of Dundee. The aim of the programme is to
provide individuals affected by cancer with local access to cancer information, emotional support,
and signposting to a range of different partner services. Volunteers are at the heart of this project
and are central to the success of the service.

Main Duties and Responsibilities:

Setting up, and closing down the service
Meeting and greeting people, providing a warm welcome to the Macmillan service
Making appointments and direct referrals to the appropriate agencies
Providing a friendly, listening ear to people
Explaining the resources and services available in Dundee
Collecting and recording information about people who use the service
Recording messages
Referring complex enquiries to a supervisor
Keeping the information displays stocked and up to date
Attending volunteer development sessions to keep informed about developments in
services
Building strong community links and raising awareness of the service

Benefits to you:

Full support from the wider Macmillan team
Full training
The chance to meet and make friends with like-minded people
Make a real difference to the lives of people affected by cancer in your local community
Exciting range of social networking opportunities within Macmillan
Excellent experience to enhance your CV
References can be provided to volunteers who are involved for more than six months
Be part of an innovative cancer support project

Organisation aims and objectives

Dundee's main public library which aims to provide a comprehensive lending, reference and learning service to inhabitants of the city.

Availability

Mon

Tue

Wed

Thu

Fri

Sat

Sun
Morning
Afternoon
Evening

Monthly plus training

Frequency and commitment details

Monthly plus training

Restrictions

No restrictions but would need to be available during the day
Experience required: Feel comfortable talking to members of the public and respond appropriately to people who may be in distress
Travel details: Central Library
Minimum age: 18

Support

Expenses details: Please note: No expenses are paid for this opportunity
Taster available: Yes
Taster details: This can be agreed with the volunteer
Training details: Full training & support provided
Support: Named Contact For Volunteer,
Wheelchair Access/Disabled Access Toilet

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