Office Assistant

  • VO94940


Pain Concern are looking for a volunteer to support with preparing information leaflets and magazines orders for dispatch using courier services. Please note, this role involves light physical work including lifting and stretching. Training will be given.

What you would be doing:
· Preparation and packing of orders
· Dispatching information leaflets and magazines to individuals and organisations
· Dispatching boxes of information leaflets to clinics and exhibitions
· Dispatching fundraising letters
· Dealing with email correspondence
· Answering and recording client enquiries
· Recording stock in and out
· Maintain accurate stock data base(s)
· Follow health and safety policies and procedures and be proactive in supporting a positive health and safety culture.
· Liaise with appropriate members of staff

Organisation aims and objectives

Pain Concern is a charity providing information and support to people with pain and those who care for them, whether family, friends or healthcare professionals. Visit our website to find out more about what we do, including our Airing Pain radio programme, Pain Matters magazine, information helpline and online community. All pain is unpleasant, but for the one in five people in the UK living with long-term pain it is a part of everyday life. It diminishes quality of life more than any other condition, leading often to loss of work, depression and disability. Anyone at any age can develop persistent pain and you will very probably know somebody affected. Although there is usually no cure, people who receive the appropriate treatment, information and support can manage their condition effectively with lifechanging results.










2-4 hours per week


Experience required: Attention to detail Organised A working understanding of IT A flexible team player  Able to occasionally lift and handle boxes up to 20Kg Able to routinely lift and handle boxes up to 5Kg Knowledge of / interest in pain and long-term conditions
Travel details: Lothian bus route and Newcraighall train station is 10mins walk
Minimum age: 18


Expenses paid: Yes
Expenses details: Travel expenses. Volunteers are reimbursed when suits them.
Support: Named Contact For Volunteer