Trainee Lead Volunteer (Troon Book Shop)

  • VO94917
  • Suitable for groups


Join the Oxfam community
As a Lead Volunteer, you will assist the shop manager in leading, managing and planning for the development of a shop team. We’ll give you ongoing training and support to get you ready to lead a shift, train your team, and be left in charge. Best of all you’ll be raising vital funds to support people facing poverty around the world.

About this role
At Oxfam, we believe in empowering you by giving you training and opportunities to learn new skills, develop old skills, and make the most out of your time with us. For this key role, you don’t need to have any leadership or retail experience – we’ve got you covered. You can also get some lunch and travel costs too. Whatever you need, we’re here to help.

As a Lead Volunteer you’ll make a big difference while you develop your own skills that boost your confidence. In this role, we’ll support you to:

Effectively delegate responsibilities and coach individuals and teams
Improve your communication skills in this customer-facing role
Foster an inclusive environment where everyone feels welcome
Follow important policies around safeguarding, Health and Safety, and trading regulations
Opening, closing and managing the shop in the shop manager’s absence
Volunteering that works for you
Volunteering can be very flexible to suit you. Training to be a Lead Volunteer can take anything from a few weeks to several months – everyone goes at the pace that’s right for them. If you’re not sure about this role but want to start as a standard volunteer, get in touch and we will find something right for you. By volunteering for a few hours a week, you will meet new people and have some fun for a good cause.

If you can’t apply online, please visit the shop for a paper form or contact us on

Everyone has something to offer
At Oxfam we know that everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role which works for you. You can find out more about volunteering with Oxfam [ here.] (

What happens next?
After you apply the manager will ask you to come in for an initial chat. This is not an interview, just a chance to get an idea of what you'd like to do in the shop. From there you can meet the rest of the volunteer team and get involved with whatever area of the shop takes your interest!

We need one reference and proof of ID for all volunteers and ask you to sign up to Oxfam's Code of Conduct. This role may require an enhanced DBS/PVG check, paid for by Oxfam.

Organisation aims and objectives

Oxfam is a global movement of millions of people who share the belief that, in a world rich in resources, poverty isn't inevitable. In just 15 years, extreme poverty has been halved. 15 more years and we can end it for good. Oxfam's network of over 650 shops is run by 23,000 volunteers and shop managers. Through the sale of donated goods and new products the shops contribute millions of pounds each year to help fund Oxfam's crucial work.











Experience required: • An enthusiasm for Oxfam's work and helping others get involved • Ability to work within Oxfam’s guidelines and values • Ability to work as part of a team • Good communication skills • Attention to detail • Honesty, integrity, commitment and reliability
Minimum age: 18


Expenses paid: Yes
Expenses details: Lunch expenses and reasonable local travel costs can be reimbursed in line with Oxfam's policy
Taster available: Yes