Call companion

  • VO94322
  • Home-based volunteering


As a call companion, you will make regular telephone calls to an older person experiencing loneliness and isolation. These calls provide a lifeline of friendship for our older people, and the regular, warm, friendly chats and companionship provide a vital link with the outside world from which they have become isolated.

Over time, you and the older person you have been matched with will get to know each other well and together you will spend many hours full of fun, laughter and stories.
Tasks include:

Calling the older person you have been matched with two to four times per month at an agreed time.

Following the guidance in your call companion training modules to ensure that your calls are enjoyable, appropriate and in line with our charitable aims.

Keeping in regular contact with your call companion coordinator and letting them know how everything is going.

Completing monthly online reports about your call companion calls.

Organisation aims and objectives

Contact the Elderly is the only UK charity solely dedicated to tackling loneliness and social isolation among older people. We do this by organising monthly Sunday afternoon tea parties for small groups of older people (aged 75+) who live alone, and volunteers within their local community, offering a regular and vital friendship link every month. Each older person is collected from their home by a volunteer driver and taken to a volunteer host’s home for afternoon tea. The group is warmly welcomed by a different host each month, but the drivers remain the same which means that over the months and years, acquaintances turn into friends and loneliness is replaced by companionship. Our tea parties are a real lifeline of friendship for our older guests who have little or no contact with family or friends. They bring people of all ages together, develop fulfilling friendships and support networks, and give everyone involved something to look forward to each month.

Frequency and commitment details

30 minutes a week


Experience required: You will need one reference and to complete an ID check for this role.
Travel details: Homebased
Minimum age: 18