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Phone Friends

  • VO94161

Description

The role is rewarding and it makes a huge difference to people’s lives. It’s amazing the impact that regular telephone call can have on someone who is isolated or lonely. If you want to make sure that an older person is able to live well in their own home this is a great opportunity to do so.

-The Role:
• Call the older person you are matched with on a regular basis for a friendly chit chat.
• Submit brief records and to report any matters of concern to staff
• Keep within the boundaries of the role
• To inform Food Train Connects Staff of any accidents, incidents or complaints
• To maintain confidentiality
• To represent Food Train in a professional manner to our members and the wider community

A fantastic opportunity to help make a real difference. All volunteers are greatly appreciated.

If you are interested in volunteering with us/for more information please email: volunteer.connects@thefoodtrain.co.uk

Further details are also available on our website at www.foodtrainconnects.org.uk

Organisation aims and objectives

Food Train is a registered charity, voluntary organisation and social enterprise. Since 1995 Food Train has been making daily life easier for older people, providing vital services to those who are no longer able to manage independently, through age, ill health, frailty or disability. Food Train makes hundreds of grocery deliveries every week, with the help of dedicated local volunteers, ensuring those most in need have access to fresh groceries.

Frequency and commitment details

Flexible times available to volunteer. All help greatly appreciated.

Restrictions

Travel details: This is a remote role that can be carried out at home or a private, convenient space.
Minimum age: 16

Support

Expenses paid: Yes
Training details: Excellent support and training is provided to all volunteers. Includes welcome email, ID check/PVG, online video induction training, ongoing training and support from named member of staff. Handbook and role manuals.
Support: Named Contact For Volunteer

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