Hearing Aid Support worker

  • VO93522


Provide support to NHS hearing aid users at our hearing aid maintenance clinics, helping with basic maintenance and support of hearing aids.
As a hearing aid support volunteer, you will:
• undertake basic maintenance on hearing aids, cleaning or changing tubing and replacing batteries
• offer practical support to optimise hearing aids
• signpost other agencies that may be beneficial to the service user
• monitor the number of visits to drop-in service and feedback to the Project Co-ordinator
• Meet with other RNID volunteers and staff to discuss the project and suggest any improvements.
Full training will be provided by NHS Shetland audiology dept, with ongoing support provided by locally based project co-ordinator.

As an RNID volunteer, you will:
• make a real difference to the people you support
• help us run this important service
• receive training and learn new skills
• meet people in different situations
• raise awareness of deafness in the community
• have reasonable, out-of-pocket and pre-approved travel expenses repaid.

Organisation aims and objectives

RNID in Scotland. We're here for everyone in Scotland who is deaf or has hearing loss or tinnnitus. we work in communitites across the country to provide information and support. We also campaign for equal access to employment, health and entertainment, and to improve standards in audiology care.


You will need to provide the names of 2 referees who have known you for at least 2 years, preferably in a professional context. including employers, colleagues, teachers tutors support workers community leaders, child’s teacher or a member of a hobby group
Experience required: • knowledge of or willingness to learn about issues affecting people confronting deafness, tinnitus and hearing loss- particularly older people. • some experience of using hearing aids would be preferable but not essential. • friendly, reliable and an approachable manner. • ability to listen to questions and to answer appropriately • happy to work with a wide range of people.
Travel details: Various community settings across the Shetland Islands.
Minimum age: 18


Expenses paid: Yes
Support: Named Contact For Volunteer