Community Support Worker

  • VO93521


As a community volunteer, you will:
• reach out to community groups, other charities, etc. to offer informative presentations or attend meetings to share insight into deafness, hearing loss and tinnitus
• deliver talks, presentations online and face-to-face (depending on practicality)
• set up RNID Information stands at various locations, including libraries, community centres and hospitals within your local area
• ensure leaflets and equipment arrive at the venue in time, and pack up at the end of the event
• promote the work of RNID and associated local services
• respond to questions and enquiries from visitors and assist as appropriate
• record any enquires that are out of your knowledge base and follow up accordingly
• monitor the number of enquiries at each event and feedback in a timely manner
• be proactive in sourcing venues for information stands.

As an RNID volunteer, you will:
• make a real difference to the people you support
• help us run this important service
• receive training and learn new skills
• meet people in different situations
• raise awareness of deafness in the community
• have reasonable, out-of-pocket and pre-approved travel expenses repaid.

Organisation aims and objectives

RNID in Scotland. We're here for everyone in Scotland who is deaf or has hearing loss or tinnnitus. we work in communitites across the country to provide information and support. We also campaign for equal access to employment, health and entertainment, and to improve standards in audiology care.


You will need to provide the names of 2 referees who have known you for at least 2 years, preferably in a professional context. including employers, colleagues, teachers tutors support workers community leaders, child’s teacher or a member of a hobby group
Experience required: • confident in delivering online presentations on MS teams/ Zoom • confident in speaking to groups and individuals in the community • willingness to learn about, or expand knowledge of, issues affecting deaf and hard of hearing people • friendly, reliable, and approachable manner • ability to listen to questions and to answer appropriately • willing to work with a wide range of people.
Travel details: Various community settings across the Shetland Islands.
Minimum age: 18


Expenses paid: Yes
Support: Named Contact For Volunteer