Ward Volunteer (Acute Wards)

  • VO93419


To assist ward staff in the delivery of patient care by carrying out a range of non-clinical tasks and activities. This may include;

-Assisting in the preparation and serving of refreshments to patients; assisting patients to complete menu cards, handing out cutlery and crockery, serving tea/coffee, refreshing water jugs.
-Assisting patients under the direction and guidance from staff at mealtimes with serving refreshments, opening sandwich packets. This will not involve in assisting with patient feeding.
-Engaging with patients to provide company and stimulation; games such as dominoes and cards, reading with/to patients, conversational visits.
-Helping to make the ward a safe and welcoming environment.










2-3 Hours per week

Frequency and commitment details

2-3 Hours per week


Experience required: Good listening and communication skills. Patience, understanding and sensitivity. Maintain confidentiality. Willingness to participate in identified training necessary/relevant to the role. To be motivated in the volunteering activities undertaken. Ability to interact with the healthcare team. Ensure hand hygiene and infection control guidelines are adhered to at all times.
Travel details: Wards within Victoria Hospital, Kirkcaldy. Accessible via public transport with onsite/street parking available.
Minimum age: 16


Expenses paid: Yes
Expenses details: Travel expenses will be reimbursed; public transport costs and mileage rates for use of own vehicle at 28p per mile.
Training details: Preplacement occupational health check questionnaire. , NHS Scotland volunteer induction module. More in-depth infection control training. -If appropriate to ward area; Alzheimer Scotland, Dementia Friends training. -Any role specific manual handling training provided by NHS Health & Safety Team. -Fire training to be completed annually. Refresher training every 3 years.
Support: Named Contact For Volunteer,
Wheelchair Access/Disabled Access Toilet