To help provide effective and efficient advice to members of the public. -Interviewing clients -Finding, interpreting and communicating information so clients can make informed decisions -Act on behalf of clients, when needed - Negotiating, referring and drafting letters for clients -Completing clear case records -Recognising the root cause of problems and participating in taking action Our volunteer Advisers can either be generalist advisers (they advise on many different topics) or they can become specialist advisers (advising on a specific topic(s))

Ayrshire Tigers PFC is a community-based Scottish Charitable Incorporated Organisation (SCIO) based in Ayr which works in partnership with the Scottish Powerchair Football Association (SPFA) to provide equal opportunity for powerchair users in Ayrshire to engage in team sport. The Club is an independent organisation run by its own Board of Trustees which is elected by its members. The club is focused on providing opportunities to play, coach and support powerchair football and is open to everyone. The team is currently playing in the Scottish Powerchair Football Premiership. The Club was formed to benefit powerchair users living in Ayrshire to engage in team sport and prevent isolation by offering a place for people to come and feel welcome, have fun and be part of a team. Ayrshire Tigers PFC is seeking to recruit suitably experienced and qualified people onto our Board of Trustees. This is a rewarding opportunity to join the founding charity trustees of Ayrshire Tigers Powerchair Football Club, to help it develop, grow and become sustainable. In an increasing challenging financial environment, we are seeking to increase our working partnerships, improve our effectiveness, continue to develop creative approaches to meet need and increase our income. To help achieve this, we are seeking new volunteer Board Trustees, particularly those with an appropriate level of the following knowledge, skills or experience:  Grant Funding Applications  Fundraising  Marketing (selling and promoting the club in the community)  Admin  Social Media  Club Development As a trustee you will help to set and maintain the charity’s vision, mission and values. You will also help to ensure that the charity: • pursues its charitable purposes as defined in its Governing Document • complies with relevant legislation or regulations • works towards sustainability by developing a funding strategy • maintains the financial stability of Ayrshire Tigers PFC, • resources are well managed and used effectively. As a trustee you will also be involved in appointing and supporting Ayrshire Tigers PFC volunteers. New Trustees should be able to attend at least 75% of meetings per year, actively participate, to read papers in advance of meetings and participate in other tasks as arising from time to time. It is important to note that no one individual is responsible for the governance of the charity, rather we act collectively and make decisions based on collective responsibility. Not had experience as a trustee? Don’t worry - We have support in place to support all new trustees. A full UK driving license is desirable but not essential. In return for your time, the club will provide any training deemed necessary and put you through your PVG. To apply for this role, please upload a covering letter (maximum 2 sides of A4) and CV to info@ayrshiretigers.co.uk. Interviews will take place, via video conference and will be conducted by a small panel of current Board Trustees. Benefits Benefits of being a board member with Ayrshire Tigers PFC include: • Supporting the work of organisation. • Meeting new people. • Being part of a team. • Developing new and existing skills.

*Our award-winning charity is looking for Tech volunteers to support older and disabled people with their tech at home.* - Our Vision: Do you have a passion for the power of technology? Our vision is to create ….. “A world in which digital services are equally accessible to all” As an AbilityNet Tech volunteer you can help unleash the power of technology to ensure that older people and disabled people are not excluded from the digital world. “One of your advisors, Trevor, has been helping me with some very basic computer skills on a tablet that I have hardly touched since it was bought for me as a present from my wife. I suffer from Parkinson’s and it is very difficult for me to concentrate. Trevor has been extremely kind and patient and has opened up a world I hardly knew existed.” (AbilityNet client). - Overview: All across the country our 300 volunteers support older and/or disabled people at home to offer one-to-one support with their technology, whether that’s a computer, laptop, smartphone or tablet. Our volunteers: -Trouble shoot technical issues. -Offer impartial advice on technology. -Set up new tech and install hardware and software. -Show people how to use their tech at home e.g. shop online, send and receive emails and Skype with family and friends. -Make adaptations to support a disabled person’s specific technology needs. - What will I be doing? -Contacting clients to arrange a date/time to support (home visits or supporting them remotely). -Carrying out tech support for the clients you have accepted. -Feeding back on progress via our online ticketing system. -Supporting your local Coordinator with promoting the volunteer service in the local area. -Getting together with other tech volunteers at team meetings and wider company events. -Undergoing training on technology, particularly adaptive technology. -Supporting other volunteers through our online chat facility. - What skills do I need?: You don’t need to be a tech guru to help out. If you use a computer at home or work, and perhaps support family and friends with their tech issues, you are likely to have the skills we need: -A passion to help others. -Good IT and computer skills. -Knowledge of standard operating systems and software. -The ability to communicate well with people. -Patience and empathy. - What are the benefits to me?: As an AbilityNet Tech volunteer you can: -Change the lives of disabled and older people. -Benefit from technology and disability training. -Network with a nationwide team of other Tech volunteers. -Be flexible with your volunteering and plan it around your other work and home commitments. - How much time will I need to offer?: The service is client led and will depend on the demand in your local area. The work is flexible and you can arrange visits around your home and work commitments. On average a volunteer undertakes 4 hours of volunteering a month, this can be in or out of work hours, in the evenings or weekends. - What else do I need to know?: -We pay travel expenses at 45p per mile. -As you will be help vulnerable adults you’ll need an enhanced PVG (Scotland) –Protection of Vulnerable Groups check which will be renewed/checked every 2 years (at no cost to the volunteer). - What should I do next?: If you think you have what it takes to be an AbilityNet Tech volunteer please either apply online at https://abilitynet.org.uk/abilitynet-itcanhelp-volunteer-application or if you would like more information, or to chat further about the volunteer role contact the AbilityNet Free Services team on 0800 048 7642, or email v.nescotland@abilitynet.org.uk You will be contacted by a local volunteer Coordinator to arrange an informal interview.

Do you have a passion for the power of technology? Our vision is to create a world in which digital services are equally accessible to all. As an AbilityNet Tech volunteer Coordinator you can help unleash the power of technology to ensure that older people and disabled people are not excluded from the digital world. All across the UK our 350+ volunteers support older and/or disabled people at home to offer one-to-one support with their technology, whether that’s a computer, laptop, smartphone or tablet. They trouble shoot technical issues, offer impartial advice on technology, set up new tech and install hardware and software, show people how to use their tech at home e.g. shop online, send and receive emails and video call with family and friends and make adaptations to support a disabled person’s specific technology needs. Each area has a volunteer Coordinator at the helm, managing the balance of client requests and volunteer resource to ensure each client’s IT needs are met in a timely and effective manner. What will I be doing? • Creating local awareness by publicising the service to, for example, disability charity organisations, libraries, community centres etc. this could include making phone calls, popping in to introduce yourself and the service, or presenting/attending events or meetings. • Using our online ticketing system to allocate and manage client requests within our Service Level Aims. • Communicating with clients to provide updates on volunteer availability and any issues or delays to their ticket resolution. • Reviewing monthly figures and trends and react appropriately with promotions and recruitment to fill gaps in service. • Contacting, interviewing and feeding back on potential volunteers. • Supporting and motivating your local volunteer team through team meetings and regular contact. • Attending ad-hoc company events or meetings. • Approving volunteers’ expenses. • Undertaking client IT support (if you also wish to be a Tech volunteer). What are the benefits to me? As an AbilityNet Coordinator you can: • Change the lives of disabled and older people in your local area. • Develop your management, marketing and communication skills. • Benefit from technology and disability training. • Network with a nationwide team of other Coordinators and IT volunteers. • Be flexible with your volunteering and plan it around your other work and home commitments. for further information and to hear from current volunteers, please click on link: https://abilitynet.org.uk/free-tech-support-and-info/join-our-volunteers