Volunteer Controllers

  • VO92782
  • Suitable for groups, One-off volunteering


Description

Strathclyde 4×4 Response assists numerous organisations during times of difficult driving conditions from delivering meals on wheels to vulnerable people, and helping community nurses visit their patients. We are the West of Scotland Team of the 4x4 Response Network and we provide experienced volunteer off road drivers to assist the emergency and public services in times of need. The severe winter conditions seen in 2009/2010 and again in 2010/2011 have seen many teams active.

Besides the 4x4 driver volunteers, we also need volunteer controllers. Controllers will monitor and manage initial phone calls asking for assistance, record details and follow protocols and procedures then log this onto our system, deal with enquiries and then dispatch responders as required.

Organisation aims and objectives

Strathclyde 4×4 Response was established in early 2011 following the severe winter weather making it difficult for many vital services to function. We aim to be able to assist numerous organisations during times of difficult driving conditions from delivering meals on wheels to vulnerable people, and helping community nurses visit their patients. Our first year of operation was one of establishing ourselves and training our members. We run courses on First Aid, Off Road Driving, Amateur Radio, and Map Reading skills, and we run practical exercises to put these skills to the test. We have the backing of the National 4×4 Response network and support from Tunnocks and we now have an working agreement in place with Police Scotland and the West of Scotland Regional Resilience Partnership. This means that we are recognised as an available resource for the Emergency Services and all other partners (Category 1, Category 2 and voluntary) of the RRP. We also have agreements in place with other organisations, e.g. Red Cross, Ardgowan Hospice in Greenock.

Restrictions

Experience required: Good telephone skills and radio etiquette required.

Support

Training details: Training will be provided, and regular mock exercises performed.

Last updated 5 months ago