Customer Service Volunteer

  • VO92771


Description

If you enjoy being in an office and like meeting people, this is the role for you. You’ll be providing people with wheelchairs and other equipment to help them get moving again after illness or injury.
What you will be doing
Giving a warm welcome to customers visiting or phoning us.
Helping people wanting to hire a wheelchair or other equipment.
Using a computer-based stock control system.
Showing people how to use equipment.
Taking payments / donations
Apply online https://volunteer.redcross.org.uk/opportunities/30264-customer-service-volunteer-wheelchair-volunteer-dalkeith-2022-04-06

Organisation aims and objectives

The British Red Cross helps people in crisis, whoever and wherever they are. We are part of a global voluntary network, responding to conflicts, natural disasters and individual emergencies. We help vulnerable people in the UK and abroad prepare for, withstand and recover from emergencies in their own communities.

Availability

Mon

Tue

Wed

Thu

Fri

Sat

Sun

Morning
Afternoon
Evening

2/4 hours per week for at least 6 months

Restrictions

Experience required: Physically able to safely lift or move wheelchairs and other mobility equipment Some customer service experience is desirable. Enjoy meeting people and good people skills. Able to work independently and in a team. Good IT skills. Able to commit to a regular shift on a weekly basis.
Minimum age: 15

Support

Support: Named Contact For Volunteer,
Wheelchair Access/Disabled Access Toilet