This role will require the admin volunteer to provide support to the Administrator and other staff members as and when required. This opportunity is FLEXIBLE as the admin volunteer will provide administration holiday cover and secretarial support. The core responsibilities of this role include:
•Answering the phone, directing calls, dealing with enquiries in the Administrator’s absence
•Answering the door, providing hospitality if required
•Monitoring stationery stock levels
•Checking and put away stationary deliveries and checking of delivery sheets
•Maintaining the room booking diary
•Labelling, stamping, filling envelopes for mailshots
•Taking initial enquiries, through the door enquiries providing information, advice and signposting
Action in Mind is concerned with the welfare and rights of people who have experienced, or experience, mental ill-health or related problems and promotes good mental health.
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Experience required: Due to the nature of the role, the Admin volunteer will have regular contact with the people referred to Action in Mind’s services and therefore must maintain high standards of confidentiality and professionalism. A high level of communication and organisational skills is essential, and flexibility in their approach is desirable.
Travel details: We accept volunteer applications from across Forth Valley but admin responsibilities will take place exclusively in Stirling.
Minimum age: 13
Expenses paid: Yes
Expenses details: 30p per mile within Stirling Council for use of own car or provision of public transport tickets. Payment by monthly bacs transfer