Catering and Visitor Support Volunteer

  • VO92032


By volunteering to assist in our trading spaces you will be helping with the smooth running of the trading department and generating much needed, important income for WWT. Our trading support volunteers help our team across the retail and catering operations at Caerlaverock Wetland Centre and ensure we deliver excellent customer service to our visitors. Volunteers will assist the catering team with clearing of tables and supporting behind-the-scenes with tasks such as washing up and loading the dishwasher as well as assisting with the preparation of hot and cold beverages. Volunteers also assist the retail team, visitor services team and catering team to provide a warm, friendly welcome to all visitors, giving information about our wetland centres and products. Volunteers also help keep the trading spaces fully stocked, clean and tidy, ensuring great presentation of products, monitoring numbers accessing indoor spaces, observing social distancing by our visitors, assisting with visual merchandising, pricing, checking off deliveries, and counts as required.

Organisation aims and objectives

The Wildfowl & Wetlands Trust (WWT) is a leading UK conservation organisation saving wetlands for wildlife and people across the world. WWT is the only UK charity with a national network of nine specialist wetland visitor centres. With over 60 years experience of wetland conservation, WWT is committed to the protection of wetlands and all that depend on them for survival. Their vision is to ensure there is a ' worldwide network of healthy, productive wetlands, where a rich variety of wildlife can live and breed safely, and ensure people’s lives are enriched by learning about and being close to nature'.


Experience required: Have an enthusiastic and friendly manner and enjoy delivering excellent customer service. Have a good level of general fitness as this role involves spending periods of time on your feet. Have an interest in the natural environment and enthusiasm for WWT.
Minimum age: 16

Last updated 5 months ago