Call Companion Co-ordinator

  • VO91800
  • Home-based volunteering


Description

As a call companion coordinator, you will be the main point of contact for all the call companions and older people in your group. Our call companion coordinators are a vital part of the Re-engage team, ensuring that their group of call companions have all the support and information they need to make regular friendship calls to older people. This is a challenging and rewarding role which might be a bit busy to begin with but will take up less of your time once your group is fully up and running. You’ll be checking in with your group members once a month, and you’ll conduct a short wellbeing questionnaire with the older people in the group every six months. You will need two references and to complete an ID check for this role. Tasks include: Setting up the first call companion calls for your group by getting in touch with the call companions and older people Checking in with the older people in your group once they have had their first call companion call Keeping in regular contact with your team of call companions and sharing any updates from Re-engage that are relevant to them Responding to any issues and queries from the call companions and older people in your group Apply on our website www.reengage.org.uk

Organisation aims and objectives

Re-engage exist to bring older people together into social groups at a time in their lives when their social circles are diminishing. Last year, nearly 7,000 older guests were part of over 900 groups across the UK, supported by 12,000 volunteers.

Availability

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Restrictions

Experience required: We are looking for someone with excellent communication skills and who: - has great administration skills and lT literacy - is comfortable making telephones calls and making connections remotely - has a friendly, empathetic approach - is a good listener - is patient - has a good sense of humour You'll be passionate about providing support to lonely and isolated older people.

Last updated a month ago