Description
The People’s Experience Volunteer role is a new role in Healthcare Improvement Scotland. It is one way that we hope to better hear people’s views in our work.
HIS has a very broad programme of work. All of it aims to improve care and includes:
supporting people and communities to be engaged in shaping health and care services
carrying out inspections of health and social care services
supporting changes to make services better, and
gathering and sharing information that helps people get the most from the services they use and helps to make services better.
You will help us include people’s different experiences of health and care to make sure that public views are better represented in our work.
You will be asked to give us your feedback on specific questions about health and care.
For example you will have opportunities to:
share your views on some of our ideas, improvements and work programmes to give us a better idea of what is important to people in your area
help us find out how people read and understand our reports, websites or information about health and care
work with us when we are thinking about how to engage with people across Scotland on a topic or a change. You can help us shape and test our questions, test understanding of the topic and discover what is most important to people.
Healthcare Improvement Scotland is seeking to recruit volunteers with a range of different experiences and identities. We are particularly keen to involve disabled people, people who are black, Asian or from a minority ethnic group and people who are living on low incomes as we know that any of these things can cause differences in people’s health. It is important to us that we are able to listen to a broad range of people to hear about their different experiences of health and care.
For an informal chat or to find out more please contact Gillian Ventura: gillian.ventura@nhs.scot
You can find out more about Healthcare Improvement Scotland at this link:
https://www.healthcareimprovementscotland.org/
Organisation aims and objectives
We are Healthcare Improvement Scotland, an organisation with many parts and one purpose - better quality health and social care for everyone in Scotland.
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Flexible 2 Hours, Monthly
Frequency and commitment details
Flexible 2 Hours, Monthly
Restrictions
Experience required: No Expertise You don’t need any specific skills, just an interest in making health and care better for everyone. We will consider what you say and what it means for our work. All your feedback will be anonymised and we will make sure that it isn’t shared in a way that could identify you.
Travel details: Volunteering is home based. If we are meeting face-to-face we will use accessible meeting places and cover travel and support expenses.
Minimum age: 18
Support
Expenses paid: Yes
Expenses details: If we are meeting face-to-face we will use accessible meeting places and cover travel and support expenses that you may have, according to the rules set out in our expenses policy.
Training details: We will talk to you about how you would like to be contacted by us to give us your views. We will ask you about any requirements you have so we can support you to take part. For example if you usually have support from personal assistants or interpreters.
We will provide you with introductory information about Healthcare Improvement Scotland, what it does and what your role will be so that you are able to take part.
Support:
Named Contact For Volunteer