Macmillan Community Buddy

  • VO90869


Bring your listening and communication skills to support people living with cancer to feel less isolated and lonely and to help with practical tasks that they are temporarily having trouble with. By joining us you’ll be doing something amazing for people, so they can continue to feel connected to the world outside and helping them find their best way through. Together, we can be right there for people with cancer.

• Providing face-to-face support in the community or in people’s homes to alleviate loneliness and help with simple practical tasks
• Adopting a non-judgemental and supportive approach to understand the needs and concerns of people living with cancer at this time
• Supporting 1-3 people living with cancer every week for up to 12 visits
• Completing post call ‘records of activity’ reports and using all required systems
• Joining group catch up calls every 4-6 weeks to get key updates and/or share good practice
• Volunteering within agreed hours and following all best practice guidelines
• Signposting to additional support if required and raising any further concerns with the Macmillan team

• Good listener and clear communicator
• Patient, flexible and reliable
• Ability to respect others’ differences and choices
• Ability to demonstrate empathy and understanding while maintaining boundaries
• Ability to recognise when to ask for support
• Ability to work independently with guidance and support
• Understand the need to maintain confidentiality
• Ability and willingness to travel in your local area
• Good IT skills in order to access required systems and resources
• Ability to commit to 4 hours of online training

• Meet new people as part of a friendly team that makes a difference
• Use and develop your communication and people skills
• Have a rewarding experience making a difference to people living with cancer who are especially isolated

Organisation aims and objectives

Founded in 1911, Macmillan Cancer Relief (formerly Cancer Relief Macmillan Fund) works to improve the quality of life for cancer patients and their families. Each year they help more than 200,000 people throughout the UK. They provide funding for Macmillan nurses, doctors and other posts, provide patient grants, fund building developments or refurbishments and provide an information service. They can help by giving benefits advice and showing you how to fill in forms and apply for grants. Find local services on the website.


Travel details: At the address of service user or pre-agreed place in the community
Minimum age: 18


Expenses paid: Yes
Support: Named Contact For Volunteer