Volunteer Benefits Advisor

  • VO90774


Description

Helping clients navigate the benefits system by providing a high standard of advice. No previous experience required just a willingness to learn new skills and to help our clients. Our volunteer advisor training programme will provide all the training you will need.

Organisation aims and objectives

To provide advocacy and advice to local residents in an area of high deprivation and hardship. We support local people to take control of their finances and help maximise their income. We offer various services from our office including rent arrear surgery, police surgery, employability support and we recently launched our foodbank.

Availability

Mon

Tue

Wed

Thu

Fri

Sat

Sun

Morning
Afternoon
Evening

3 hours per week. We have vacancies on a Monday Am and Wednesday Am and Pm but we would be willing to be flexible with volunteer attendances at COSS as the volunteers play such a huge role in the daily service we provide to our clients.

Restrictions

Experience required: Excellent communication skills Nonjudgemental approach Problem-solving skills Be able to manage own workload Sound IT knowledge Empathetic approach
Travel details: Community One Stop Shop 3 Broomhouse Market EH11 3 UU. On street parking and close to both tram and bus stops
Minimum age: 18

Support

Taster available: Yes
Training details: The training program will consist of two in-person days followed by 4 half days which will take place online
Support: Wheelchair Access/Disabled Access Toilet

Last updated 4 months ago