Customer Service Volunteer - Prestwick

  • VO90719


Description

If you enjoy being in an office environment, are compassionate and like meeting people then this could be the role for you. Thanks to volunteers like you we can provide people in your local community with wheelchairs and other mobility equipment to help them through a crisis. This vital service enables people to maintain their independence and quality of life after an illness or injury. Whether it is to help take a relative out, or take a child to school, it makes a difficult and distressing time a little bit easier. Spread the power of kindness with us and help make sure that everyone who needs one can get a wheelchair.

Organisation aims and objectives

We are a volunteer-led humanitarian organisation that helps people in crisis, whoever and wherever they are.

Availability

Mon

Tue

Wed

Thu

Fri

Sat

Sun

Morning
Afternoon
Evening

Frequency and commitment details

At least one weekly shift on a regular basis with a six month commitment

Restrictions

Experience required: Providing great customer service issuing wheelchairs/equipment and receiving returns. • Using a computer-based stock control system. • Demonstrating safe use of the equipment. • Receiving payments / donations. • Dealing with enquiries from people wanting to hire/loan a wheelchair or other equipment (online, phone and in person).
Minimum age: 18

Support

Expenses paid: Yes
Expenses details: Pre-agreed travel paid
Taster available: Yes
Taster details: Shadowing until confident
Training details: Good IT skills and able to complete on-line training.

Last updated 3 months ago