Digital Buddy (Buckie)

  • VO90668
  • Home-based volunteering


At Blackwood we provide care (in care homes), care at home services and tenancies to people with
different support needs. We believe that using technology can significantly support independent living
and have offered our customers a tablet which is set up with our innovative system CleverCogs©. To
support the successful adoption of this programme, we need the help of volunteers to ensure our
customers are comfortable using their tablets and make the most of their tech.

-What will I be doing as a Digital Buddy?:
Digital Buddies will combine befriending with digital literacy, so your role will include:
• helping people set up their new devices
• using video calls and messaging apps
• accessing online learning opportunities
• explaining how to stay safe online
• helping to problem solve where you don’t know the answer yourself
• enjoying a chat with people to find some common interests and build a rapport quickly
• helping people to find online resources that match their interests
• Support sessions with learners usually take place in person, once or twice a week, so 45-60
minutes is usually enough time to make progress.
• Reporting on progress made and encouraging volunteers to provide feedback on sessions

This is an opportunity to be more involved with others in your local community - Helping others can
also improve your own health & wellbeing! It is also a chance to develop your own skills and
competencies with the option to pursue a qualification in digital skills.

Organisation aims and objectives

Blackwood Homes and Care was founded in 1972 by Dr Margaret Blackwood MBE, a campaigner for the rights and independence of disabled people. We deliver our vision of helping people live their life to the full in the pioneering spirit of Dr Blackwood by providing high quality housing, care and support for disabled people of all ages, with over 1500 homes across all 29 mainland local authorities in Scotland.










Flexible times to volunteer. A rough estimate might be one or two hours a week. This might be to help one person or 2 or 3 people with smaller issues. All help makes a difference and is greatly appreciated.


Experience required: You don't need to be a technology expert, but you do need to be confident in your own digital skills. Personal qualities: • Friendly, approachable, and eager to help others learn new skills, a good listener, patient • Ability to explain things in simple terms • An understanding of people’s interests and motivations for learning • Passionate about the positive impact digital can have on positive impact digital can have on people’s lives • Patience • Flexibility
Travel details: This role is face to face, but possibly remote via phone.
Minimum age: 18


Expenses paid: Yes
Expenses details: We are not expecting there to be expenses whilst you're based at home, however we're happy to cover any additional expenses you might have. For example, if you can itemise your phone bill we can cover the cost of calls to customers.
Training details: Excellent support and relevant training is provided to all volunteers. Staff will be available should you need assistance and we’ll have a regular catch up.
Support: Named Contact For Volunteer,
Wheelchair Access/Disabled Access Toilet

Last updated 3 months ago