Can you help promote services to local people in your community? Can you help at events and awareness raising sessions? You could help improve access to services in your community. This role is ideal for people who already have a connection to their community or would like to build one. The Service Team Volunteer role supports in the delivery of advocacy and other services by: • Helping clients understand about advocacy • Attending events and awareness raising activities • Networking and promoting our services and organisation • Signposting to other services • Building professional relationships and partnership working • Supporting our community engagement programmes in your local area Volunteering with VoiceAbility is ideal for people who have or want experience in human rights, health, care and wellbeing - but we care more about your values and empathy than your level of experience. Volunteer, Ben’s priorities changed after a serious illness: “I wanted to give something back. It’s really rewarding as you get to use your knowledge and skills for a really good purpose.” You’ll develop skills in communication and confidentiality, add experience and knowledge to your CV, and know you’re making a genuine difference to people’s lives. As a volunteer you’ll receive full training, support from the volunteer team and your local advocates, and paid expenses.

Settled relies on our huge team of volunteers spread across the UK. We currently have around 100 volunteers, working across more than 20 European languages. Our volunteers help some of the most vulnerable Ukrainian citizens secure and access their rights in the UK. As a Ukrainian Adviser, you will have the chance to support Ukrainian citizens and their families with their status under the Ukrainian UK visa schemes and access associate rights. You will assist our Ukrainian lead adviser, a Ukrainian national herself and qualified solicitor. You will be assisting Yuliia provide quality immigration advice to beneficiaries and support with her cases. This volunteering role is home-based, writing email to clients and answering emails. As well as support around the Ukrainian visa schemes, you will be supporting beneficiaries with common associated issues impacting Ukrainian’s currently. Such as, housing placement breakdowns and navigating entitlement to welfare benefits. Training will be provided on the Ukrainian visa schemes and Settled’s service and systems. You will be working under the supervision of Yuliia so OISC (Office of the Immigration Services Commissioner) accreditation will not be required. You will gain new skills and confidence and will join a network of dedicated and positive volunteers of many nationalities and cultures! Summary of duties: • Support Yuliia to provide quality immigration advice and support to our beneficiaries on the Ukrainian visa schemes and associated rights via phone or email. • Maintain case records and follow good case management principles ensuring all client interactions are accurately recorded on our case management system, Charitylog. • Adhere to GDPR principles and practice when dealing with client data. • Attend training organised by Settled and keep an up to date working knowledge of the Ukrainian visa schemes and current issues impacting Ukrainian people resettling in the UK. Role requirements: • Confident with engaging with members of the public, many of whom may be distressed or in distressing situations. • A passion to support vulnerable people within the Ukrainian community. • Detail orientated and able to digest complex information and relay this to clients accessibly. • Regular time to commit to the role. Ideally, weekly, or fortnightly. Volunteering commitment for a minimum of 6 months is preferred. • Access to a computer and the internet. • Willingness to undertake an enhanced DBS check. • Proficiency in English and Ukrainian is required. Russian language is optional. Full training is provided. No previous advice experience necessary although any relevant experience is welcome.

Could you support unpaid carers or people with disabilities to access benefits? Could you help someone find local services? Could you help someone understand the information they have been given about their care and support? Could you support or lead a group of people on a topic of interest? You could help improve the quality of someone’s life. This role is ideal for people with an interest in the care sector, students e.g.: social work or retired professionals. Support Session Volunteers help our clients with general advocacy, supporting people with a variety of challenges. This helps us to reduce waitlists and support more individuals by: • Helping clients understand about advocacy • Supporting clients to self-advocate with our tool kits • Signposting clients to other services where required • Supporting the service to deliver “collective” advocacy sessions • Light Touch Advocacy • Supporting advocates with casework • Promotion of services and the organisation • Logging activity onto our systems Volunteer, Ben’s priorities changed after a serious illness. “I wanted to give something back. It’s really rewarding as you get to use your knowledge and skills for a really good purpose.” You’ll develop skills in communication and confidentiality, add experience and knowledge to your CV, and know you’re making a genuine difference to people’s lives. As a volunteer you’ll receive full training, support from the volunteer team and your local advocates, and paid expenses. *Perks and Benefits - Reference after 6 months of volunteering. - Robust training programme - The opportunity to make a positive difference to people with care and support needs. - The opportunity to learn new skills, meet new people and gain experience in your chosen volunteering role/s - The opportunity to help us develop our volunteering work - Additional learning & training opportunities *Skills You'll Need Volunteering with VoiceAbility is ideal for people who have or want experience in human rights, health, care and wellbeing - but we care more about your values and empathy than your level of experience. Some beneficial skills and qualities to have are: • Good communication skills – written and verbal • A basic level of IT literacy – email, docs • Accuracy and attention to detail • Ability to manage own time and prioritise workload • Ability to work independently & as part of a team • A commitment to the aims and ethos of VoiceAbility *Travel Information The role is a hybrid role, as we have no main "office base". People volunteer in and around their local area, and must be able to travel by themselves. Volunteers also meet clients in person to offer face-to-face support if needed. This would be across your specific geographic area of Aberdeen and you will travel locally and attend networking events to promote the service (approved travel expenses are reimbursed to volunteers). For more information/to apply please complete the form at https://voiceability.current-vacancies.com/Jobs/Advert/3336374?cid=1938&t=Volunteer-for-VoiceAbility-across-Scotland or contact Karen Murphy, Volunteer Coordinator at email: karen.murphy@voiceability.org or telephone: 07585 969 716. Further details are also available at https://www.voiceability.org/jobs/volunteering

We provide 4 sets of services : Mobility Hires, Repairs, Social Inclusion Events, Advocacy. The secretarial role would involve key responsibilities such as: - Pre-planning dates for the year ahead to diarise board meetings - ensuring we are in quorate - Record and Distribute Minutes - Noting Actions - Progressing Reports - Online OSCR and Companies House Updates - Part of a cohesive team overseeing the business plans, strategy and decision making - Participating in the annual Away Day and AGM