Family Support Volunteer

  • VO89871


Volunteering Matters Overview

At Volunteering Matters we believe everyone in the UK should have the opportunity to thrive, so we bring people together to overcome some of society’s most complex issues through the power of volunteering. We partner with communities to overcome adversity, tackling social isolation and loneliness, improving health, developing skills and opportunities. And because we’re a national charity, we do this at scale, sharing our expertise and building partnerships to make an even bigger impact. We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.

Project Overview

Our Family Supporters in Edinburgh project offers practical and emotional support to families across the city of Edinburgh, empowering them to face a range of life challenges. We recruit, train and match dedicated, local volunteers to help families every step of the way, spending 1-1 time together on a personalised set of goals chosen by the family, for the family.

We can help in many ways, such as improved living standards, budgeting, healthier eating, better school life and behaviour, access to health and wellbeing aid, as well as introducing parents to community resources, to name a few. So far, thousands of families across the UK have benefitted from our service and we are now delighted to extend the programmes reach to families in Edinburgh.

Who can volunteer with us?

Our volunteers are locally based people with an understanding of the challenges that families are facing. Aged 18+, each volunteer brings different life experiences and skills that they can use to help the family they are matched to, offering support on a weekly basis for an hour or so each week, usually for 6-9 months at a time that suits everyone. They build a strong relationship based on trust and mutual respect, acting as a friendly face who listens and cares about the family. All volunteers are interviewed, trained to the highest standards and undergo disclosure checks before being matched with a family. We also encourage and welcome volunteers who have the ability to speak multiple languages join our team!

What can we offer volunteers?

As well as the sense of achievement that comes through supporting a family, our volunteers will have the opportunity to learn and develop new skills, attend social events with other volunteers and enhance their employability. Certificates are provided upon completion of induction training and at the end of the commitment, with project staff happy to provide references for future studies or employment.

Organisation aims and objectives

Our vision is of a society where everyone can participate in their local community through volunteering and social action.










Frequency and commitment details

1-2 hours a week for up to 6 months


Experience required: No previous experience needed, full training provided
Travel details: We support families within the city of Edinburgh
Minimum age: 18


Expenses details: Travel and Volunteer expenses are reimbursed
Training details: Full training provided by staff prior to being matched