Description

The service aims to provide support and companionship to adults within East Dunbartonshire area who are experiencing loneliness and social isolation. Following training, volunteers are carefully matched with clients either on a one to one basis or a group setting, depending on the preference of the volunteer. Current opportunities include: delivering telephone befriending, assisting with group activities, meeting people either within the client's homes or going out with the client to enjoy activities in the local area. One to one match meeting usually take place once every 2 weeks and groups are run monthly. Telephone contact is generally made weekly.

Organisation aims and objectives

Befriending aims to make a difference to the quality of life of people experiencing social isolation due to ageing, disability or other changes in their circumstances. Befriending is a supported relationship between two people: the person who wishes a befriender and a trained volunteer. It can increase choices about the way people spend their time.Through assessment of individual needs the Befriending Team facilitate compatible matches. They have regular contact for an agreed time and engage in social activities which are usually enjoyable to both either in their home or in the community. In addition to face to face befriending we offer contact with a volunteer either by telephone or by letter/email.

Restrictions

Experience required: Volunteers should have good communication skills. They should be caring and interested in the wellbeing of others. They should also be patient, understanding and be a good listener.
Travel details: Volunteer opportunities with the service are available throughout East Dunbartonshire. Volunteers receive travel expenses to cover the cost associated with any client activities.
Minimum age: 18

Support

Expenses paid: Yes
Expenses details: Travel expenses are paid to meet journey to the homes of clients, to go out with client and to attend any meetings or training organised by the service. These expenses will either cover the cost of public transport, or will be based on car mileage of 45p/mile, whichever is most appropriate. Volunteer expenses will also be paid to reimburse people for the cost of taking part in activities. In addition, telephone volunteers will be offered 5p/minute for calls they make.
Training details: Prior to being matched with any clients all volunteers will complete an induction training programme covering roles and responsibilities, general information about the service, boundaries and communication. Ongoing training will also be offered on a regular basis. This will be a combination of online opportunities and, if possible, office based training courses. All volunteers will be allocated an identified worker within the service as their main contact. This individual will be available to discuss any issues as well as providing regular formal support and supervision.
Support: Named Contact For Volunteer