Volunteer Receptionist

  • VO89473


Description

The purpose of this role is to act as first point of contact for enquiries by phone and in person as well as provide admin support to The Health Agency staff team.
Main Responsibilities
Provide assistance by telephone and in person in a confidential and sensitive manner at all times following organisation procedures
To provide cover for the front desk
To ensure that records are in order and properly maintained
To support in room bookings and making appointments

Organisation aims and objectives

We aim to work with people of South West Edinburgh to improve their Health and Wellbeing. We aim to work holistically at the Health Agency where we believe a healthy person is someone whose body, mind and feelings are working in harmony. To meet the many different needs of the community we offer a wide range of services from one on one work, to group work. We are increasingly working in other settings in the community such as schools, GP centres and community centres and with voluntary organisations. We try to involve local people in all aspects of our organisation encouraging them to share their ideas and giving volunteers the opportunity to work in many different projects within the Health Agency.

Availability

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Morning
Afternoon
Evening

Would ideally be looking for 3 hours a week, for a minimum of 6 months

Restrictions

Experience required: Computer literacy in Microsoft Office and knowledge of the Internet (Essential) Good command of the English language - written & oral (Essential) Good communication skills including by phone (Essential) Clerical work experience (Desirable) Interest in health and wellbeing (Desirable)
Travel details: Located in Wester Hailes. Accessible by public transport and parking available.
Minimum age: 18

Support

Expenses details: No expenses
Taster available: Yes
Training details: Following an induction and training, regular support and supervision will be provided from the Office Administrator and Receptionist.
Support: Wheelchair Access/Disabled Access Toilet

Last updated a month ago