If you are aged 18 or over and fit and well with no underlying health conditions, could you offer some of your spare time to help at your local hospital or community healthcare setting? Key duties: • Spending time with patients who are on their own. • Recreational, social and therapeutic activities including: games, puzzles, reading, reminiscing hobbies and musical entertainment. • Accompany patients to non-clinical areas e.g. chapel, shop, restaurant/café with consent from families/patient. Patient must be independently mobile and deemed fit for leaving the ward area. • To ensure patients know where facilities are located. • Referring any patient concerns about their clinical care to a nurse. • Assisting at mealtimes with guidance from nursing staff. • Helping patients complete menu cards. • Handing out food trays and collecting used trays. • Cutting up food/opening containers • Checking and completing food/fluid charts (depending on ward area) • Providing fresh drinks and refilling water jugs Personal specification: • Volunteers must be 18 or over • This is not a clinical role and you will not be shadowing or assisting staff • Willingness to undertake any necessary training as outlined by staff • Ability to work as a team player • Ability to communicate well with patients • Patience and composure • A caring, sympathetic, sensitive manner and a non-judgemental approach • Reliable/ dependable and flexible • Understanding of confidentiality • Have a positive outlook and enthusiastic approach Additional requirements and general information • Successful placement will be dependent on Disclosure Scotland PVG and Occupational health clearances plus two character references • Maintain patient confidentiality at all times • Volunteers should not: undertake duties outside this role description without checking first with the Volunteer Manager; undertake any manual handling tasks without the appropriate training; undertake patients’ personal or clinical care • A volunteer can offer emotional support and empathy but must under no circumstances offer advice or medical opinion on a patient’s treatment • Volunteers are in place to complement the work of the paid staff and are not used to replace roles that are normally undertaken by paid hospital employees • Volunteers are bound by the ‘Volunteer Agreement’ which should be signed and returned to the Volunteer Manager prior to undertaking this role • You will be required to undertake training relevant to the role including: corporate induction; role training prior to ward placement and other training as identified for the role whilst on placement • Volunteers are required during the following hours: breakfast 8am – 9.30am; lunchtime – 12 – 2pm (approx.); and evenings 5pm – 7pm. • Ability to commit to the same times each week would be preferre

NHS Community Hospitals are looking for volunteers to assist nursing staff in the ward environment by carrying out a range of non-clinical tasks and activities. This may include: -Assisting in the preparation and serving of refreshments to patients, assisting patients to complete menu cards, handing out cutlery and crockery, serving tea/coffee, refreshing water jugs. -Assisting patients under the direction and guidance from staff at mealtimes with serving refreshments, opening sandwich packets. This role will not involve any patient feeding. -Engaging with patients to provide company and stimulation: games such as dominoes and cards, reading with/to patients, conversational visits. -Helping to make the ward a safe and welcoming environment.

To assist ward staff in the delivery of patient care by carrying out a range of non-clinical tasks and activities. This may include; -Assisting in the preparation and serving of refreshments to patients; assisting patients to complete menu cards, handing out cutlery and crockery, serving tea/coffee, refreshing water jugs. -Assisting patients under the direction and guidance from staff at mealtimes with serving refreshments, opening sandwich packets. This will not involve in assisting with patient feeding. -Engaging with patients to provide company and stimulation; games such as dominoes and cards, reading with/to patients, conversational visits. -Helping to make the ward a safe and welcoming environment.

Would you be interested in supporting a well established charity within Queen Margaret Hospital? Royal voluntary Service are looking for Volunteers to Support an on-ward trolley service. The trolley will provide patients who may not be able to access the shop with vital support. Ultimately you will be easing pressures on NHS staff whilst making someone's hospital stay a little more comfortable. You will serve items like newspapers, soft drinks and snacks and offer a friendly compassionate face for customers.