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Retail Volunteer - Bruntsfield

  • VO89026

Description

This is an opportunity to undertake a satisfying and rewarding role. As part of our team of volunteers, you will provide customer support, whilst working in a friendly atmosphere, providing an extremely useful and appreciated service to the Charity. The role includes: welcoming and assisting customers, customer service and sales service, stock control, sorting donations, hanging and ticketing stock and helping to keep the shop clean and tidy.

Organisation aims and objectives

We are Scotland’s health charity supporting people and their families across Scotland with chest, heart and stroke conditions. We want to make sure life living with a chest or heart condition or after a stroke is a life lived to the full. We will fight for better health for everyone and work to make sure there is help and support in every community. After a diagnosis of a chest or heart condition or a stroke, many people experience fear and isolation and struggle with the impact on their lives. Chest Heart & Stroke Scotland won’t stand for that. The care and support we deliver every day ensures everyone can live the life they want to. Across Scotland, over 1 million people – that’s one in five of the population – are living with the effects of serious chest and heart conditions and stroke. By 2021 we will double the number of people we support so that more people can live life to the full. We will do this by providing vital advice, information, and support through our No Life Half Lived Support services across Scotland. These services include our Advice Line, Stroke Nurse Service, Rehabilitation Support Service, Health Information, Health Defence, Education and E-learning, Financial Advice & Support and our Peer Support Groups.

Availability

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4 hours a week min

Restrictions

Experience required: Looking for someone who can work as part of a team, give great customer service and enjoys making a difference
Travel details: 131 Bruntsfield Pl, Edinburgh EH10 4EB
Minimum age: 16

Support

Expenses paid: Yes
Expenses details: If volunteering all day then £5 can be claimed for lunch. Full transport costs are covered and if driving 45p per mile to CHSS shop and back.
Training details: All volunteers are supported by their line manager, usually the manager of the shop. Chest Heart & Stroke Scotland will provide all necessary training about shop procedures, which will be carried out under the guidance of the Shop Manager. Formal training will include: online Manual Handling and Gift Aid Training.
Support: Wheelchair Access/Disabled Access Toilet

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