The RNLI shops started life as simple cake stalls, run by volunteers and their supporters to raise money for the local Lifeboats and stations. These stalls started selling commemorative RNLI products in around 1920 and quickly moved on to selling souvenirs and Christmas cards. The first shop to be run as part of an actual station opened in 1990.
Today we operate 160 RNLI shops and this number is growing, based inland and on the coast across the UK and Ireland, attracting almost 1 million visitors every year selling an excellent range of unique and competitively priced products ranging from jam to clothing, and key rings to model boats, all to raise vital funds for our volunteer crew members and lifeguards.
For many people, buying something from an RNLI shop will be the first time that they come into contact with our Charity, and as a shop volunteer you could be the person that engages them to support us now, and in the future.
The impact you will make
You will help save lives at sea by generating vital funds as well as promoting the work of the RNLI to customers and raising awareness of key safety messages.
What you will be doing
Interacting with customers, providing a high level of customer service and ensuring that the shop is a friendly and welcoming place
Operating the till (including end of day cashing up) and credit card machine
Alerting the Volunteer Shop Manager/Co-ordinator to any issues
Championing the RNLI, it's One Crew ethos and building its reputation in the local area
What you need for this role
Good communication skills and personable manner
Ability to contribute as part of a team
Confident handling money
Comfortable working in a customer service environment
What’s in it for you
Join an inclusive and diverse organisation
Have fun, meet new people and join a motivated and enthusiastic team who are making a difference
Learn skills and gain experience to enhance your CV
Gain the satisfaction of giving back
Training to fulfil your volunteer role will be provided and reasonable out of pocket expenses reimbursed
We are the RNLI: the charity that saves lives at sea. Since 1824, our lifeboat crews and lifeguards have saved more than 140,000 lives. Volunteers make up 95% of our organisation - ordinary people doing extraordinary things - supported by expert staff, all working together to help communities at home and abroad save lives.
Minimum age: 18