Telephone Befriender (Outreach Team, Sight Scotland Veterans)

  • VO88642
  • Home-based volunteering


It’s good to talk! If you love a relaxed, friendly chat on the phone and if the idea of doing this whilst also making a genuine impact as a volunteer sounds too good to be true … read on.

Our members tell us that their regular check-ins and chats with someone at Sight Scotland Veterans are something they look forward to. Sometimes they can even be a lifeline. Just a simple phone call once a week can make the difference that helps one of our members overcome the effects of isolation and loneliness.

We need a friendly and naturally chatty home-based volunteer who can check in regularly with our members by phone, take some time to make sure they are doing OK, and fill them in with all the latest gossip at Sight Scotland Veterans. You will never be cold calling, there’s no pressure and nothing to sell. We will only ask you to call signed-up Sight Scotland Veterans members who we know will be only too happy to hear from you.

As a volunteer, you will get to know inspiring people, gain valuable experiences, and help us to change the lives of those who have served their country.

Organisation aims and objectives

Sight Scotland provides specialist care, education, and support that empowers people affected by sight loss in Scotland, and their families and carers. Sight Scotland Veterans works across Scotland to support visually impaired ex-servicemen and women.










Frequency and commitment details

Flexible, minimum 1-2 hours per week


Experience required: Volunteers should meet the following essential criteria 1. A warm, friendly, and naturally chatty personality; someone who finds it easy to put people at ease. 2. Good listening skills with the ability to offer emotional support if required 3. A commitment to demonstrating Sight Scotland Veterans values of being approachable, forward thinking, professional, positive, empowering and sector leading.
Travel details: This is a home-based volunteering role. Occasional volunteer travel may be requested, e.g. for training events, etc.
Minimum age: 18


Expenses paid: Yes
Training details: Most of our training is done online by e-learning and live group sessions. Training includes compulsory induction, befriending, and visual impairment awareness training.

Last updated 2 months ago

Please note, organisations are currently experiencing a large volume of enquiries from people looking to help out. They may not always be able to meet this demand so please be patient, you may not receive a quick response or be assigned to a role.