Patient Transport Coordinator - Fife

  • VO88639


Description

St John Scotland is looking for Volunteer Coordinators to support our Patient Transport service in Fife.

The service will support people living with chronic kidney disease to access dialysis treatment at the Victoria Hospital in Kirkcaldy and Queen Margaret Hospital, Dunfermline.

Dialysis treatment must be given three times a week, and for patients who would otherwise rely on taxi or ambulance transport, the St John Scotland service means they have a reliable, friendly service they can depend on.

St John Scotland currently operates Patient Transport services in five areas of Scotland, with the Fife service established in 2017.

As a volunteer Patient Transport Coordinator, you will be the main link between the team of volunteer drivers and the NHS renal units, ensuring the service runs smoothly and efficiently.

You will work alongside another volunteer Coordinator to manage volunteer schedules, support volunteer driver recruitment and induction, and manage administration and record keeping for the service.

This is an ideal role for you if you want to make a real difference by helping people in your community. It's a role with a lot of responsibility, but one that brings a lot of reward.

The role would be most suitable to someone who can commit around 5 hours a week, but can also be flexible with their time as there may be occasions when the Coordinator is required to respond to short-notice changes to patient journeys or volunteer availability.

We are looking for someone who is based in Fife who is familiar with the local area.

Applicants will be required to undergo a PVG check as part of the recruitment process.

Organisation aims and objectives

St John Scotland was formed in 1947, and for more than 70 years we have helped improve the lives of people in need through our charitable work. Today, our teams of members, volunteers and supporters across the country run projects which help save and enhance lives every day. These include our volunteer-run Patient Transport services, which provide free, comfortable transport to help patients get to hospital, and are a lifeline for hundreds of people going through cancer treatment or dialysis each year.

Availability

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Frequency and commitment details

Approx. 5 hours a week, but can also be flexible with their time as there may be occasions when the Coordinator is required to respond to short-notice changes to patient journeys

Restrictions

Experience required: • Sense of responsibility, commitment and leadership • Ability to communicate effectively by phone, email and in person • Competent computer skills • Outgoing flexible and welcoming personality • Skilled Driver and holder of a full current UK driving licence
Travel details: The service runs at Victoria Hospital in Kirkcaldy and Queen Margaret Hospital, Dunfermline. Volunteer drivers collect passengers from their homes at a pre-arranged time, convey them to the clinic and return them home after treatment.
Minimum age: 25

Support

Expenses paid: Yes
Expenses details: You will be eligible to claim expenses according to the volunteer expenses policy including mileage
Training details: A full volunteer induction will be provided by the current Volunteer Patient Transport Coordinator

Last updated 3 months ago

Please note, organisations are currently experiencing a large volume of enquiries from people looking to help out. They may not always be able to meet this demand so please be patient, you may not receive a quick response or be assigned to a role.