Shelter Scotland: Befrienders

  • VO88420


Befrienders build a trusting relationship and provide emotional support to a person who is experiencing homelessness or bad housing. Our service in Aberdeen supports those experiencing housing issues. We’re looking for a female volunteer to support a person who is engaged with our Time for Change project. You will provide support to build her confidence and empower her to share her experiences of homelessness, as well as providing practical support to engage more with her personal goals and to participate in Time for Change activity. This would ideally suit somebody who is empathetic, patient, confident and a good communicator.

Main Tasks:
-Provide 1-1 social and emotional support to a Peer with Lived Experience of homelessness or housing issues.
-Support the peer in finding a permanent home, and becoming more engaged in his community through various activities like going to the gym and volunteering.
-Support the Peer in tracking their personal activity and goals in the Aberdeen Time for Change Project
-Refer Peer to Development Worker in order to access services or support that they are entitled to
-Regularly communicate with the Development Worker about the Peer’s general feedback
-Providing open, non-judgemental space to allow Peers to talk on their experiences, isolation they may be feeling, issues they may be facing and their general involvement with Time for Change
-To support Time for Change in helping to inform the issues people are facing within the community.

A fantastic opportunity to help with a well recognised charity and make a real difference for people and the community. All help is greatly appreciated.

For more information please contact Anthea Reid, Volunteer Support Officer at Email: or tel.: 03445152340 / 07880458572.

Organisation aims and objectives

Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. We strive every day to give people the help they need, and we campaign relentlessly to achieve our vision of a safe, secure, affordable home for everyone.










Flexible times available to volunteer. All help greatly appreciated.


Must be female due to support requirements of person.
Experience required: Empathetic, understanding, inclusive, anti racist, good communication and listening skills, good team player and have an understanding about the work that we do at Shelter Scotland.
Travel details: Initially it will be done in your own home. You will be provided with a mobile phone to call the client. After some time there is potential to meet the client face to face. If using public transport, expenses will be paid
Minimum age: 18


Expenses paid: Yes
Expenses details: Any relevant/approved expenses will be reimbursed to volunteers.
Taster available: Yes
Training details: Excellent training and support is provided to all volunteers. Volunteers will receive online or in person induction which lasts around 3 hours and the will receive befriending training.
Support: Named Contact For Volunteer

Last updated 7 days ago