Retail Volunteer

  • VO88210


Our shops are at the heart of local communities raising vital funds for our fight against homelessness and bad housing - and they’re powered by our volunteers!

Suggested Involvement: It’s up to you! We have volunteers who support for one hour a week and others who volunteer more. Many people volunteer for a morning or an afternoon each week, but we’ll have a chat about your availability after you’ve applied.

Availability: The shop is open Monday - Saturday 09:30-17:00

Location: Shop in Ayr, KA7 1QL

Supervised by: Community Shop Manager/Assistant Manager

Opportunities include: Front of shop, Customer service, till handling
Preparation/back shop: Sorting, Ragging, Steaming items, Pricing

Why volunteer with Shelter Scotland?

Home is a human right. It's our foundation and it's where we thrive. Yet, every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams ensure fighting the housing emergency never felt so fun.

Organisation aims and objectives

Our Shelter Scotland services, policy & research and campaign teams come together to create the best possible outcomes for people in housing need. We do this by providing practical support and advice to people experiencing bad housing or homelessness, by informing professionals, and by campaigning for legislative change. Volunteers are so important to Shelter and help us to support far more people experiencing homelessness and bad housing, whether you support our clients directly or raise vital funds in our shops. We really value the contribution of volunteers, and want to make sure that volunteering is a positive experience for you as well! It can help you to meet new people and develop new skills, as well as being enjoyable. It can also improve your health - research has shown that volunteering can reduce your chance of getting a number of major health conditions. It can help you to get a new job too - 80% of employers said they're more likely to hire someone who has volunteering experience on their CV.











Under 16s need consent
Experience required: Skills and Experiences Required: We welcome applications from people with a wide range of skills and experiences. You don’t need to have volunteered or worked in a shop before as full training will be provided. What’s important to us is that you are a team player, open to learning and willing to follow Shelter Scotland’s policies and can be an excellent ambassador for Shelter Scotland. We particularly welcome applications from people with lived experience of bad housing or homelessness.
Minimum age: 14


Expenses paid: Yes
Training details: Induction, Learning and Development: To enable you to take part in this opportunity Shelter Scotland will: - Welcome you with a Volunteer Handbook - Provide training, induction, and ongoing support from your Shop Manager to help you feel confident in your role - Refund any out-of-pocket expenses in line with Shelter Scotland’s volunteer expenses policy