Baby To Teen Retail Assistant

  • VO87986


Main duties:

  1. To provide excellent Customer Service
  2. To process sales and take cash and card payments
  3. To sort, price and merchandise donations
  4. Keeping Shop area clean and tidy
  5. Keeping Back Store area clean and tidy
  6. To provide information relating to Baby to Teen and its Services
  7. To comply with Baby to Teen Policy and procedures
  8. To represent Baby to Teen in a professional way

Organisation aims and objectives

Baby to Teen has been set up as a branch of Night Before Christmas, by one of the original elves Karen. In 2021 Siobhan Brown MSP merged South Ayrshire Baby Bank into Baby to Teen. The aim of the organisation is to help support families in need during a time of financial stress. Baby to Teen helps families through individual referrals from Health Visitors and Local Authorities. Baby to Teen raises funds through the Baby to Teen shop based at the Tskure Hub. A shop that not only sells products for babies, children and young adults at affordable prices, but also encourages reuse of items that still have plenty of life left in them for someone else to enjoy and make use of. Baby to Teen collects clothes, toiletries, equipment, cots, prams and toys that are new and preloved and sells them, at prices families can afford or passes them onto families in need. Through the funds raised in the shop Baby to Teen can support families in need with new items they need. The service is provided for free, and all donations go directly to the families the charity supports in our local community. As well as being based in the Tskure Hub, Baby to Teen also hosts pop up shops in partnership with local communities, schools and food banks. Aims: 1. To relieve poverty within South Ayrshire by sourcing good quality new and pre-loved products to families in need. 2. To promote greener living by up-cycling products and therefore reducing the amount of waste. 3. To build long lasting relationships with local authorities, health visitors, food banks and schools to support local families in need. 4. To promote Baby to Teen in the local community to encourage donations of items.










We cover 7 days, mornings, afternoons and early evenings. Willing to consider all based on individuals’ availability.


Experience required: 1. To want to work in retail as part of team, in customer focused environment 2. To be able to provide a high level of customer service 3. Friendly 4. Trustworthy 5. Reliable 6. Excellent Time Keeping 7. Basic numeracy and literacy 8. Willing to undertake training
Travel details: Individual would need to be able to travel into Ayr Town Centre to the Hub base.


Training details: Baby to Teen is currently working on a training programme. That will include: Induction Health and Safety Customer Service Volunteers will gain and develop skills, that they will be able to transfer to future employment opportunities.

Last updated 6 months ago

Please note, organisations are currently experiencing a large volume of enquiries from people looking to help out. They may not always be able to meet this demand so please be patient, you may not receive a quick response or be assigned to a role.