Develop your skills and lead a team of up to 5 volunteers at a time in the daily running of an established charity shop in Hawick. Supervisory experience is a boost on any CV. Here at Oxfam we're dedicated to fighting poverty and inequality. Oxfam is a global movement of millions of people who share the belief that, in a world rich in resources, poverty isn't inevitable. We respond fast in emergencies, work on long-term projects with communities and campaign for genuine, lasting change. Our volunteers, staff, and those we aim to influence are all guided by our values of empowerment, accountability, and inclusiveness. We've developed a comprehensive training programme to give you all the skills and support you need to lead a team of up to 5 volunteers at a time. No experience is necessary, our only requirement is you are over 18 due to the nature of this opportunity. We value inclusiveness so have other exciting opportunities are available for those who are not yet 18. If you have a couple of hours to give to Oxfam, then we'd like to hear from you. Supervisory training and experience can really improve your CV and career prospects. You’ll learn all about: • Opening & closing the shop • Daily admin & accountancy tasks • Monitoring performance & training the team • Understanding sales figures &targets About you: • Honesty, reliability, and commitment • Hard working and a willingness to learn • Able to work well in a team What this role can offer the volunteer: • Significant supervisory experience and training to improve your CV • You'll make a real difference within the shop • Be part of a diverse. fun and energetic team *Boost your confidence, skills, and CV by volunteering*

Lead Volunteers are essential to the running of our shop. Be involved in the planning and running of the shop, such as risk assessments, fire escape routes, volunteer health and safety, team involvement, supporting in events and pop-up stalls, and the responsibility of the day to day running of the shop in the absence of the shop manager. All Sue Ryder Shop Volunteers have the opportunity to be involved in many aspects of the day to day running of the store including but not limited to…. - Sorting and pricing stock - Stock replenishment - General customer service - Till work - Window Dressing - PAT Testing - Ebay and social media use Our lead volunteers receive an enhanced level of training enabling them to take on additional levels of responsibility. This training is both in the store with colleagues, and via eLearning.

Sue Ryder Charity Shops raise millions of pounds each year to enable our charity to deliver hospice and neurological care for more conditions than any other UK charity. As a volunteer in our shop, not only would you be meeting new friends, gaining skills and experience, but you'd also be directly supporting us to care for people when they really need it. This role (which can be a shared role), provides practical support to the shop manager in their absence. You will: *be trained to a high level, and be a key holder *open and close the shop when necessary to support the manager *support a team of volunteers to sort donations, keep the shop stocked up and to serve customers *provide excellent customer service and making sure that everyone in the team is doing the same *help train new volunteers, helping us to collect as much Gift Aid as possible and cashing up Ideally we'd love you to commit to a regular shift each week, although the role is quite flexible it does bring responsibility so we need you to be reliable. Good is support provided to all volunteers. Including to shadow a confident volunteer, be able to take their time if need be when learning, ask as many questions and will have an informal chat with the volunteer co-ordinator at any point. Can you help? If so, please get in touch! We'd absolutely love to hear from you. A fantastic opportunity to help, gain/have a wonderful experience and help Sue Ryder in the important work we do locally and nationally. All help is greatly appreciated. For further details please contact Lucy Andrews, Volunteer Co-ordinator Sue Ryder North on E Mail: lucy.andrews@suerydercare.org or tel.: 07973794942.

Bring your organisational and communication skills to support a tram of volunteers to deliver our telephone Buddy, Digital Buddy and Community Buddy Services. This is a varied role and below are some examples of activities you could be involved with. Together, we can be right there for people with cancer. What you will be doing - leading initial home visits and risk assessments for Community Buddying - inputting and updating sensitive personal information on our data system - matching service users and volunteers, following our matching process - checking in with service users and volunteers after first call or visit - supporting Buddy Volunteer recruitment and induction - acting as a point of contact for Buddy Volunteers regarding wellbeing, offering group support sessions and signposting to wellbeing resources - attending regular team meetings to share good practice - having regular calls and meetings with a Volunteering Services Delivery Lead What's in it for you - meet new people as part of a friendly team that makes a difference - enjoy a rewarding experience making a difference to people living with cancer who are especially isolated - use and develop your communication and people skills - ongoing support from your volunteer manager - receive an induction, relevant training, and support you need to carry out your role, and agreed out-of-pocket expenses (reimbursed within our guidelines)